We are very pleased with our water softener. This is the second home we have had that we had your softener installed. We tried a different one in the home in between and it could not even compare with Culligan. This is why we went back to Culligan in our third home. Even the service is better. Whenever we have had a problem we just call and a man comes out asap. Thank you Culligan for all of the good work and products!