When I have a problem, they fix or repair it promptly. The products are reliable, and the employees are great! We are very happy with Culligan, we never shop price when purchasing a new component.
As a laboratory it is important for us to maintain good reagent water quality. When our indicator light shows that one of our tank has met its end of use, a quick call to Culligan is all it takes. A representative from Culligan is usually here the next day with a tank replacement. The tech is very courteous and maintains a clean and safe work space. Also, after the freeze in February, our UV lamp was damaged. Culligan quickly came and replaced the lamp and we were able to maintain our required reagent water quality.
Laura, at the office, is super professional and recommended I check on the warranty of the well pump that was leaking prior to scheduling a service as the house is a relatively new build. When it was determined that the pump was already out of warranty, she proceeded to schedule a same-day appointment with a very efficient and respectful technician named Zack. I am grateful for you and the expedited and thorough service you provided! It turned out to be a bad pressure switch that Zack was able to replace right away. I wholeheartedly recommend this company for all your water needs!!! Thank you, thank you, thank you!!!!
Quick response to questions and needs. Salt delivery is excellent and delivery associate if knowledgeable and polite. We have worked with Culligan Water Products for 10-years.
Kurtis Soltau,
Outstanding service from the beginning to the end.
Where I would rate him Customer Service 1o
Ben and paying attention to detail 10
Knowing products and services available to this particular client 10
We have been with Culligan for a number of years, but his Customer Service that we received was exemplary!
I also think Laura who works in the office in Melbourne Florida for her being so effective and efficient and having a service tech come out the same day Laura I thank you for that as well. You are the top of the list on the top 10 as well..
thanks Retha
Yuri from Culligan Water is an excellent communicator, clear, professional, and very responsive. He was extremely helpful throughout the process, ensuring all questions were answered and that everything was handled efficiently. His customer service made the experience smooth and positive.