Service is excellent. When you tell me when something will be completed, it will be completed at that time. Price is fair and estimates are usually spot on so I know how much I will be spending.
Dave was an absolutely fantastic person to work with from the moment we walked in, through guiding us through our purchase. He was calm, explained every question we had in great detail, and made us feel confident and comfortable in the purchase my wife and I were making. Not once did I feel like I was talking to someone who was trying to sell me a bike, in fact I felt like this was someone who genuinely cared about me making the right decision for me and my family, like I was talking to a friend. I would not hesitate to recommend cycle city to a friend, and hope to come back in for future purchases.
Wonderful staff! Super helpful and friendly. Bike was ready on time! Price was reasonable. Super happy with the entire experience! Thank you! I’ll be back!
Super kind folks working here, felt very honest and well taken care of. Always some kids 🧒 n the store asking questions and getting bikes worked on. Awesome community resource. Thank you!
I brought my MBT in due to a broken spoke. The staff member at Cycle City thoroughly explained the possible causes and what it would take to repair. While I was a bit surprised that the first available appointment for repair was nearly 2 weeks out, the repair was completed as scheduled.
Quick fix for a flat tire, its great to have a small business that is in the neighborhood that serves the community, happy to support a local small business with friendly owners .