My family and I have availed ourselves of the merchandise, bicycles and service at Cycle City for over 20 years. Always affable, courteous, kind and able to address our needs in a very friendly and professional manner: a great value. They are an important part of our community and always give us pleasure and satisfaction doing business with this fine establishment and the great folks we meet there.
I’m very impressed with the service from Cycle shop. They were efficient, professional, the team was responsive, helpful, and easy to communicate with throughout the process. Their pricing was also very reasonable.
The staff at Cycle City continue to provide outstanding service and assistance. I suddenly realized how bad my tires were, brought it in yesterday. had them check the chain, yup, I needed a new chain too. Brought the bike in same day, picked up my bike before closing. You can trust them to do only the service you need. Doesnt get much better than that.
Best bicycle purchasing experiences ever. We've purchased three bikes from them, and they are very interested in making sure you get the bike that fits your lifestyle. They don't just sell you a bike and never expect to see you again - they build a relationship with you. Just incredibly helpful and friendly, and I always feel good when I leave.
I've now bought bikes for both my six and seven year old here. The service has been incredibly and everybody there -- staff and customers -- are really nice. This is my favorite bike shop in Alameda.
You all listened to my needs & gave me options based on how I use the bike. I'm a high usage rider & the repair was done with that in mind. Josh is a particular guy, just the right temperament to do precise work. He also did the little things he saw to make the bike ride better and last longer. Much appreciated!
Cycle City is the best bike shop on the island, and it isn't close. Your people are always great and friendly. They never pressure—they explain and let the customer make their decision, regardless what you're shopping for. And they know their stuff inside and out.