Very knowledgeable. I can trust you know exactly what to do, which is a big change from when I used to go to Halfords. Sometimes you email me too much though, it's quite a lot
Very knowledgeable friendly team who pay attention to detail. Excellent for everything from purchasing a new bike to servicing. Repairs and servicing are to a high standard and done in a timely manner.
Friendly and efficient service from Cycle-Ops from start to finish. Very prompt turnaround for my bike service and repairs, and I was kept fully informed about costs and progress.
I can’t recommend Cycle-Ops highly enough. The mechanics are amazing and I’ve had same-day service on more than one occasion, which has been a real lifesaver. Nothing is ever too much trouble and the advice is always honest and really helpful. Everyone is friendly, reliable and genuinely goes the extra mile. They have a great range of products, and if they don’t have something in stock they’re always happy to order it in. This is the only bike shop I trust with my bike.
Been using Cycle-Ops for a few years now. Their services have always been top class. Jake comes highly recommended as he is Brompton trained which isn't always easy to find. Absolute pleasure dealing with all the team in the shop.
Pre-work assessment is honest, work is done well and the team are friendly and helpful. Keeping my 17-year old purchase from the shop running as well as when it was bought.