Straight forward helpful and you gave the bike a clean too which was a nice surprise - my daughter thought the tyres were new. You treat people nicely - so many bike shops have terrible customer service from someone who looks down in you because you don't ride in the tour, you guys treat your customers nicely
Excellent customer service & advice
Bike fit by Laura was very thorough & detailed & worth every penny with some further valuable advice on technique.
Well priced bikes & best for Pinarello
Very quick service. Had a warranty claim and it was turned around in a week, and considering it was over Easter bank holiday I thought was great. Haven't had a chance yet to see if problem is fixed but have every faith.
I received friendly and honest advice from the staff at Cycle-Ops on what was required. The bike service was completed within a few days and the bike now rides very well. I will definitely be using them again.
Excellent experience in servicing our two 18 year old Brompton cycles. Have tried them out on an eight mile cycle ride today and now working as good as new.
Were given an accurate estimate of cost of work and an itemised bill detailing all parts renewed.
Asked if work could be done by a specific date and this was agreed and an email and message confirmed completion.
Very good service.
Paul Jake & Laura have so much enthusiasm with care and attention with their clients it make life a joy when purchasing such high quality cycles.
Jake and Paul are outstanding cycle mechanics they make the rest look like armatures.