Beginner rider. The sales rep Ethan helped me on everything, he’s patient and knowledgeable. I was looking for Trek FX2 but end up he and the other older staff recommended me FX3. End up with the FX3 and he turned everything for me and show me how to use gear. Very good experience!
When I called to set up my appointment Nikka was very informed, friendly, and attentive. When I came in everyone was welcoming. The guy that tuned my bike, again, personable and friendly. When he brought out my bike helped show me what he did and how I should properly remove the front tire, when asked. Just overall friendly service!