Tech was extremely helpful and kind. Clearly explained what the bike issue was and how to fix it. I will only take my bikes to Cyclery USA after this experience — you guys are the best.
I really enjoy this store. It offers many options for your biking needs. I also really liked all the pamphlets like the bike essentials checklist.
Customer service was great and the employees seemed very educated on everything from beach cruising to electric mountain biking. To top it all off they have an excellent selection of fox racing gear!
I think this is an authentic cycle shop and its nice to have one not so far from my home in fontana, CA.
John in the service department is knowledgeable humble and a teacher. I have great regard for his patience in showing me new products, his forthright nature in telling me about the pros and cons of each variation, and ultimately letting me make a smart decision. He is a great asset to your team.