Service: Attention to detail, fixing stuff I ddin't think to ask about - I feel like the bike mechanics really do care about bike riders.
Products: I really like Trek and wish there were more premium bikes in my size to test ride. Over the years I've spent typically shopped the $3k, $6k to $8k range (in mountain, gravel and road bikes) and the onsight offerings that actually fit me - tend to be more a mattter of luck than anything. Because finding the right fit is hard, I've purchased Cannondale, Specialized and Trek - mountain, gravel, road bikes to fit my individual needs
Great people to deal with, friendly, knowledgeable and just made the whole experience pleasant.
Thanks. Heather, Bob, John and Sergio.
Will definitely see you again.
I just love my new electric bike! Am a senior and was a little intimidated by the thought of an electric bike, the salesperson helped me pick the perfect bike for me. It’s beautiful, lightweight and easy to ride. Love love love it!
Justin is very thorough, very friendly and always fun to visit the store. The products are always in stock which makes it easier to buy multiple items.