I already purchased a bike for myself from this store. Staff wonderful. I saw the deal on the bike I wanted for my boyfriend. The store staff very helpful. I ordered the bike, some how there was some miss communication. I contacted the store regarding my order, more miscues, grateful for John and the amazing Heather. Heather sorted it all out. We came and picked up the bike Friday, thrilled. Everyone was amazing!! Thank you!!
The Guys at Cyclery..are always So Helpful..and Friendly..Write when You Walk in The Door!! NOT like others in the Neighborhood...It's The Bike Shop For Me....
It was my first time buying a MTB, from calling the place to me leaving with the bike, they made sure i had the full experience. Sergio is the man, he answered all my questions throughly. Before i left they made sure my bike was good to go with a quick check up. Cyclery USA is by far the best bike shop around. So thank you Sergio and the cool long hair dude that checked my bike (sorry i didn’t get your name). amazing customer service and amazing people and vibes.
I went in to buy cycling shoes. I wasn't pressured to buy. The staff was very helpful in understanding my needs. Very happy with the shoes and service I got. I would recommend this bike shop.
The staff was very friendly, gave us the time to talk through a new bike and accessories. I did not feel rushed or ignored. I really enjoyed this experience.
I got fast and very helpful customer service.They had the dropper seat post in stock that I had been in such for and informed me I would also need a lever switch I got at a discounted price. Thank you cyclery usa.
Service Department is awesome! I went away for a week and they let me leave my bike while I was away. I know they didn't have too but how nice was that? The shop feels like a Mom and Pop operation. There are bigger bike shops in the area. Cyclery USA is my go to shop.