Tiffany was amazing. She patiently answered my questions regarding a recall over the phone. While dropping off my bike for the repair which took literally seconds. Tiffany shared her product knowledge & expertise. Thank you
Staff was very friendly and helpful. Took my son’s bike to get tire changed 10 minutes before closing, they knocked it out quickly with no hesitation. Thanks guys
Everyone is so attentive and informative. Everyone is genuinely ready to nerd out with you about bikes. Most of all, I feel so seen as a customer there.
The staff are super helpful. The new location in downtown Redlands is really nice with a fantastic layout for the well stocked sales floor and service department.
I love that you carry a lot of small miscellaneous parts that would otherwise have to be ordered, and your customer service is second to none, everyone that works there is friendly and very helpful every time I come in. The prices are fair, and the mechanics are very knowledgeable. Your store and staff make customers want to return again.
Stopped at the new location of Redlands Cyclery for a broken spoke repair. The mechanic was kind enough to drop what he was doing to swap out the rear wheel, adjust the brakes and lubricate the chain. They will replace the broken spoke and true the wheel at their convenience. In and out in less than 20 minutes.
I love the new location directly across the tracks from the Historic Redlands Train Station. It’s only two blocks from Escape Craft Brewery! It was built in 1888 as a grainery. Fantastic atmosphere to match the fantastic staff.