Your employees were knowledgeable and everyone was very nice. Especially Heather. My bike was picked up, repaired and returned as promised. I’m happy with the repair work and the purchase of a new bike rack.
It was a pleasure doing business with you. Thank you!!
Helen Clubb
Scott was extremely attentive, knowledgeable, and helpful when my friend and I came in to inquire about E-bikes. He immediately made me us feel at ease, showed us suitable bikes for our needs, and we both ended up buying a Trek Elektra Townie Go E-Bike. He also helped us select helmets, locks, and other accessories. He spent a lot of time showing me different bike racks and their features, too. I bought a mid-range bike rack to get our bikes home. I can’t say enough about how pleasant our experience at Redlands Cyclery was, and especially how instrumental Scott was in my decision to make this major purchase at Redlands Cyclery.
Great service, attention to detail. We’re new to cycling and everyone was so helpful at explaining what we need and the best setups for our bikes. Glad to have such a great bike shop in our community.
Heather spent the time necessary to order my bike part needed. I received a text just a day or two later that the part had been received. I scheduled an appointment and my bike part was installed and competed ahead of schedule. Many thanks for all of the tremendous service I received.
Competitive pricing and excellent service.
Had a less-than-ideal encounter with a service tech at the other bike shop in town the last time who had attitude, treated me dismissively, and whose $200 service didn’t even fix the issue.
Thankfully my Cyclery experience was the exact opposite!