Professionalism, true to-the-core passion for bicycles. I love that I can have conversations with the salesman and technicians in store to become a more informed buyer and customer. The team at Redlands helped get my bike from busted to polished up & like new again with the silver tune-up package. Between riverside and Redlands, expect me to continue being a regular! In addition to services, I'll likely come back to purchase my next bike.
In hindsight my only feedback or suggestion is a walkthrough of everything that was done. This is for assurance and confirmation of services performed. I understand the team being very busy especially with the upcoming move but a review can be a stamp of approval for both tech and customer.
Thank you again for the services and for the quick turnaround despite the upcoming move. Team proved that they can be depended on for reliable, precise, and professional service.
Very polite employees. Received so much help from the staff when I was picking out a present for my boss. It was reassuring that I was receiving assistance from actual riders who know and use the products themselves.
Had a great experience at Cyclery USA. They were friendly and very informative. Went in to buy one e-bike and ended up with a second. Will definitely be a return customer for all our bike needs.
I have shopped there since 1978. You always have a good parts and accessories selection, and very good shop services. Your employees are quick, courteous and knowledgeable.