The bike was great, but I'm more impressed by the Redland branch's customer service. I drove about an hour, and it was all worth it because I was happy with the product and the help I received.
I was told exactly what repair would be done, given some alternatives, as well as some advice about the value of the bike. Very helpful to determine the level of service that I wanted.
This is not only the best but also the only bike shop me and my family go to buy, repair or even ask any questions about the bikes
They are so knowledgeable, kind and caring
And that makes it impossible to feel as comfortable in any other shop
I’m grateful to have them
Service was perfect. Appreciate the help. Always a pleasure. New location has a great vintage feel and the staff is welcoming, friendly and sincere. Thank you.
First time getting service at this location, and it was overwhelmingly positive! Positive people and environment, and services received were done in a very professional manner. Will definitely be back again!!
Absolutely fantastic people to work with! I haven’t mountain biked in 10+ years, I was on a Highschool mtb team. Walked in 30 minutes before closing on a Sunday. They were more than happy to help show me the newest gear to help keep my noggin safe. Pumped to get back on the trails again! Thank you Cyclery USA!
I appreciated the thoughtful help choosing bicycle and accessories! Thoughtful for the specific type of use I anticipate, and my budget. You have always been helpful in servicing my current bike, which I bought here, and I know that service will continue! Gives me great confidence that I always have help on my ride if needed. Thanks a lot! Looking forward to continuing relationship!