Heather, Bailey, and the bike mechanic (I forgot his name, he was working same shift as Bailey and Heather yesterday) were super helpful and supportive for any questions I had. I appreciate their patience and guidance as they answered my questions and helped me with my purchase. Thank you!
I really appreciated being able to bring in my own chain and pedals for a swap. it made the process super convenient. When I got my bike back, it was in single speed, but I had actually wanted it in fixed gear. I was a little hesitant to ask about the change, but you guys took care of it without any problem, which I really appreciated.
Thanks again for the great service and for making the adjustments hassle-free!
The folks at Redlands Cyclery are friendly, extremely knowledgeable, down-to-earth, and honest. If they don't have it, they can get it. Kindred spirits who know the need to take adventures on a bike!
Customer service is top notch. The staff is very engaged and informational, no feel of just “trying to make a sale”. I was originally drawn to the other shop in town, but these guys won me over. Will definitely be going back there for my bicycle needs and support.