Everyone was super friendly. Doug was very nice he checked out my bike and made some recommendations. Service was completed ahead of schedule and you had everything I needed in the shop. Lights and new bell!
I went into the cyclery USA on Tyler and Indiana and I was honestly intimidated but the staff there is very kind. Guiding me to the right direction to order a new crankshaft for my e-bike then to arrive and they helped me install it and it’s worked perfectly since and I wanted to sincerely say thank you
I had a question regarding valve stem extensions. The service representative was very helpful and recommended a product that I purchased. I am very happy with the results.
I visited Cyclery USA riverside as an introduction to E-Bike while my wife was in the hospital in riverside. Everyone working in the store were very welcoming, informative, and kind. Everything about e-bikes was all new to me and I had lots of questions. After receiving all answers to all my questions I decided to order an E-trike and have the puncture proof armour for all three wheels installed. When the E-Trike was ready for me to pick it up I was contacted promptly. I traveled two hours from my home in Lucerne Valley, CA to pick it up. When I picked up my new limited edition Grateful dead E-trike it was completely assembled, clean, and no scratches or scraps. The work crew loaded the E-trike into the bed of my Silverado and made sure I had everything I needed. I really appreciate all that Cyclery USA riverside have done for me. I strongly believe in loyalty to businesses that treat their customers right and I am looking forward to doing business with Cyclery USA riverside in the future. I have also been letting everyone know that Cyclery USA riverside is a great place to purchase any kind of biking products and accessories
PS: I'm really enjoying my new E-trike and I'm getting lots of good comments about it
Brought my bike down for a tune up in your service department. Tech was helpful and knowledgeable. Gave me price and time frame which he delivered on both. Very pleased with the outcome and will use again. Many thanks.
I like to go to the Riverside Cyclery because they are consentaneously looking out for you their customers. I bought my bike there and trust their opinions about products and services they provide. Great resource to have if you're into biking.
Walked in wasn’t pressured said I want that bike. Wasn’t up sold unnecessarily bike was went over before leaving in and out in 15 mins. Great no non sense service. Will buy here again. I also have experience in working in bike shops and this interaction was seamless.