Great help and advice from staff. They listened to what I wanted from a bike.
Not a negative but could have more stock or menโs mountain bikes. Just seemed to be full of racers and electric bikes.
Paul was very friendly, informative and professional. He explained everything to best allow me to make a choice on a new Ebike taking the time to physically show me the different models/options. He then had the bike ready for me to ride away in 30 minutes. I highly recommend Cycles UK Chelmsford. Thank you Paul.
We liked that the service was very , very good ,the staff were very polite and helpful but not at all pushy in any way. Gave us all the info we required and decided to go ahead and purchased a bike for him.
The only problem if you can call it that was we had difficulty finding the shop as the satnav with the correct post code directed us to the road after the one we should have taken which were all units and shops of a sort and as we were not to familiar with the area may have gone away empty handed but we decided to double back to where all the retail shops were and found it quickly after that.
Dealt with Ian whilst trying to find a suitable bike for my wife. He was very knowledgeable, supportive and understanding, listening to her requirements and trying to offer suitable alternatives. Unfortunately we didnโt end up buying on this occasion but I thoroughly recommend the guys at the Chelmsford branch as all were very amicable and helpful. Thanks guys!
First time we have been in store
The staff were very helpful and knowledgeable and helped me to but my first e bike
Iam 6. 6โ tall so itโs always hard to find a bike that is comfortable to ride
The staff were excellent in finding the right one for me
I would highly recommend them to anyone