Ian and the team were very passionate about cycling and were able to recommend the best products from a variety of brands. All the kit was ready when I went into the shop and the team made sure it all fitted correctly. So far the Trek Checkpoint has worked well and is a fast bike for road and gravel surfaces.
Fantastic service again from Paul and the team at the Chelmsford store, always happy to help and make you feel valued as a customer, great advice on accessories, we have recommended them to family and friends
They were very helpful on the phone they didn’t know I was buying a bike but still gave me advice and when I eventually went to see it again they were very helpful they sourced a bike that is very hard to find told me all about it at the handover and also said if I have any questions just call us or pop in can’t ask for any more
Knowledgeable staff who are more than willing to assist with a straight to the point and professional service
Good product selection and even able to order in products they don’t hold in store in a very reasonable timeframe
Great offers and good range of products in store. The assistant was really helpful, not pushy and very knowledgeable of the electric bikes and will definitely recommend this store.
The MiRider bikes are brilliant but it’s the customer Service that really nails it, Paul was fantastic, knowledgable, patient and attentive.
100% happy.
If using this review first name only please due to expensive and stealable bikes
The service i received from the team at Chelmsford was brilliant , need to call out for Ian who was patient and answered all of my questions perfectly. Even when I had asked the same question before. I didn’t feel pressured and having seen other customers being treated in the shop with brilliant customer service I wouldn’t hesitate to recommend the team
The guys at Cycles UK chelmsford were friendly throughout the process from ordering to collection. They were also very thorough at explaining everything to me.