I have been using the cycles uk with my husband ,we both purchased cycles from them and we have our service with them as well ,staff are polite ,informative and we have never been disappointed so will always go to them for help and advice.
When you go to this store to buy a GREAT BIKE, you are met with professional individuals that advise you as if they are your personal shopper. All of this is done whilst giving you the service and attention that makes you feel YOU are the only customer that they have.
I challenge you to find a more pleasurable experience when parting with your money.
This store must be well managed as every member of the team is engaged and customer focused, as they say "People leave People not Companies"
See you again soon.
JB
Really great service been taken my bike there for a couple of years now for services and always comes out brand new looking.
Very helpful and nice guys in there, highly recommend them.
Cheers
Was looking for a new helmet for my daughter. Clear advice given. Helmet was fitted by the instore team. After that they checked her bike over.
Amazing service
The bike I liked was reasonably priced. Ian from the Chelmsford branch took time to answer my questions, and provided advice to take care of my bike in future. Overall very satisfied by my experience
All of the staff that I met and spoke to at Chelmsford were knowledgable, engaged and clearly cycling enthusiasts. Very friendly and engaged. I would be happy to recommend Cycles UK both as a bike supplier and for maintenance.
Faultless service , went out off there way to get a bike in at short notice. Very knowledgeable and helpful staff . Honest advice given too any questions on products/accessories , not looking to sell you anything you don’t really need . Would highly recommend to anyone.
Great help and advice from staff. They listened to what I wanted from a bike.
Not a negative but could have more stock or men’s mountain bikes. Just seemed to be full of racers and electric bikes.