The rep I spoke to, Nathan W, was well informed, enthusiastic and incredibly helpful. I only came in for a bike for my son but I ended up leaving with a new bike for myself aswell. I had initially been to Halfords and was ignored as I walked around looking for bikes for 15 mins. With 30 seconds of being in your store Nathan had walked over, introduced himself and was unlocking bikes for my son to try. His knowledge of not only the bikes but the company histories and his experience made it such a good buying experience. I will be coming back for everything bike related.
Cycles UK in Maidstone has a great range and choice of bikes. Staff are always so helpful. Most recent visits to have the bike serviced and seat post fitted. Great customer service, always happy to help. Thank you
The problem with my bike was quickly identified and rectified.
The staff in the shop were pleasant, helpful and knowledgeable.
I will not hesitate to the future.
As always, Cycles UK (Maidstone) provided and efficient service. The silver service for my son’s bike was completed in a few days and he’s pleased with the results. Staff always welcoming, friendly and helpful.
Excellent service from Adam.
I've not ridden a bike since 2014 follow an accident. I'd just called in for a look and enquire about a service as I'm going to try and get riding again.
Adams customer engagement and qualifying was exceptional. Result. Service booked and a massive interest in a replacement road bike once I've been out on the, to be serviced, hybrid a few times.