so refreshing to talk to Matt, he knows every thing there is to know about bikes ,so very helpful
nothing was any trouble ,i would defiantly recommend going to the Bike Shack in Lewes for help and advice when buying a bike
I HAD A HELPFUL DISCUSSION WITH MATT BEFORE UNDERTAKING A MAJOR UPGRADE TO MY BIKE. HE PICKED UP SEVERAL SMALL THINGS THAT I HAD MISSED AND I WAS MORE THAN SATISFIED WITH THE FINISHED RESULT.
Fantastic service! Cycleshack diagnosed and remedied puncture, all in one morning. Fast, efficient and professional, courteous and fair price, strongly recommended.
We put our two bikes in for a service and check-up of some slight issues. The booking in service was simple and Mat, who serviced the bikes, was very friendly, helpful and very knowledgeable. We had to wait several days for a part to arrive for my wife's bike, which wasn't the shop's fault. However, after the servicing, my bike still had a problem changing gears, which required another visit back to the shop, but this was quickly resolved, (otherwise I would have given it a 10 rating). Recommended!
Sometimes you can pay a fortune for bike repair and get lots of things fixed that don't need replacing yet. Nice to get a relatively small job done quickly and cheaply.
It's good to talk to someone who really knows all the details about the products and can give useful advice.
In addition the personal service is second to none.