Quick feedback on bike matter and solution. Work completed as promised. Efficient service handling by friendly knowledgeable staff upon walking and pickup. Ample parking. Nice in store vibe.
Great experience at the service desk - Isaac was informative and I was impressed at his knowledge. My bike was returned to me the following day good as new!
great rapid service with a tricky rebuild after a crash, and good effort getting parts quickly. A particular thanks to Stephane and your chief mechanic, and to Isaac for quickly sanding my new rotors when they were acting up!
I find the store is always properly staffed. There's always someone to wait on you and they do so with a smile. Even though many of the staff are young, they seem knowledgeable and everyone is friendly. I love the designated customer parking spaces and the accessible doors. Thank you!
Although my battery was defective, everything was handled very professionally. Stephane notified me that the new one was in. It was installed promptly. My bike was clean and the invoice reflected what was done. Minor comment: a reminder to bring my charger would have been helpful. Staff members are helpful and professional.