Trek Bicycle Cary Googlemaps

   4255 Reviews
1377 NW Maynard Road
Cary, NC 27513
9194610066
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Recent Reviews:


I had a great experience! The staff was knowledgeable, kind and eager to help. They had my bike ready when I walked in, and explained everything that I needed to know about my new ride.

Great people Always feel like I’m a part of the family when I get to the store

Friendly staff willing to fix minor issues there on the spot.

Service on my ice trike and two upright bikes were complete, speedy turnaround and cost very reasonable. Second time having them serviced. Once last year and once most recently this year. If I have any issues I know they will help.

Recently had a tune-up, took it on a test ride and it rode like butter. Great job.

Large selection shown by a very knowledgeable staff.

Courtney was very helpful and informative, she gave me lots of helpful tips and I really appreciated being able to take the bike for a ride.

Helpful honest staff who are passionate about the sport.

I've attended several social events at your store and y'all have the best Trek store locally. I appreciate y'all's diligence and kindness

The man who worked with us on the initial test drives and sale on Memorial Day weekend was awesome. He was so patient and encouraging with my 9 year old. When we picked up the built bike, Courtney was likewise so patient and instructive and enthusiastic. It was contagious energy that really built my kid's confidence. Obviously the bike is incredible and sparked a wave of envy in my family...we all want new bikes now!

Customer service was very good. Seller listened and responded with multiple choices.

Service staff at Trek Cary are awesome. Friendly, competent, always a positive experience.

Customer service and patience asking all my questions was very appreciated.

They provide the great service and repairs on our aging bikes. We purchased high quality road bikes from Trek many years ago (15+ yrs) and they keep them going with great service and maintenance.

The caliber of tech is top-notch. I like that I can take a minor problem, and it's repaired on the spot—no dropping off and waiting two weeks. It's an immaculate store.

Lea provided outstanding customer service

Customer service is first class. Went out of their way to get my bicycle repaired so I could get back on the road. Included employee picking up part from another Trek Store on his day off.

Lea was very gracious, and did a terrific job in helping me with a problem I caused recently regarding my Kuat bike rack.

Very prompt on service turn around time. Knowledgeable and friendly staff that takes time to go over your bike with you.

We love Trek! Everyone is so kind, helpful, and knowledgeable about bikes! The bike shop is one of our favorite places to go!