I love my new bike, but I had an issue with excessive tire pressure loss in the first few days that required service. In the end, the fix and tire replacement were very good. Special credit to Brett Olds and the rest of the sales team (Phil Adair) and support (Jeff) who helped in Cary, NC.
The bike is a QUALITY ride 😊
Brett was great to work with. Very knowledgeable, personable and gives sound advice on what should be addressed versus what can possibly wait until the next time. Turn around time was faster than expected on the 2 bikes we had serviced. One needed some new components. Thanks Brett!
I came in for a new tube for my front tire.
The gentleman changed it for me while I waited looks like they had some management changes since I was there around 2022.