These bike geeks are impressive when it comes to friendly customer service. I liked receiving an email notification that my bike was ready (much sooner than I expected).
Not just this last visit but every visit I've ever had to Trek Cary has been wonderful. Every employee is always super friendly and helpful. A very welcoming atmosphere especially for someone newer to biking.
Always super knowledgeable, super educational when it comes to giving me options…. always friendly. I’ve loved everything I’ve gotten from your store from bikes to bling to snacks.
You also have some great sales!
The products are fabulous, but the service is even better. Jeremy is tops - he patiently answered questions and went the extra mile to help me. I've been a customer of this store for many years, but Jeremy is its best feature.
I love how knowledgeable your people are. Jeremy helped me make a better decision on my wheels that fit my needs better. Courtney helped us make the best bike decision with our Checkpoints. Lea has been nothing but helpful and accommodating every time we're in the shop.
Tony Bruno at Trek Cary NC is the absolute best technician. He goes way beyond a simple tune up. He’s the best. Also Lea, the general mgr is terricic as well!
I came in looking for a specific item. Helpful staff provided great information on details of the item I needed and help guide my choice and purchase. That was very much appreciated.