Trek Bicycle Cary Googlemaps

   4504 Reviews
1377 NW Maynard Road
Cary, NC 27513
9194610066
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Recent Reviews:


Very friendly and helpful staff
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Had my bike serviced and purchased riding shoes. Service finished the bike early. I also purchased riding shoes for my new clip in pedals. Jay was outstanding helping me!!
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Top notch help as usual.
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Friendly professional service
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I had a great experience at this bike shop. I stopped in looking for a bike for my daughter ahead of a riding clinic, and the entire team was welcoming, encouraging, and very professional. Jay, who helped us, took extra time while my daughter tried out a bike. He gave her helpful tips, made sure she felt comfortable, and was patient and supportive throughout the process. Buying a bike is a big investment, and their kindness and professionalism really stood out. I would definitely recommend this shop to others and plan to return in the future.
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In a previous survey, I responded that the Cary Trek store is a neighborhood bike shop. The staff represents our cycling community, including competitive cyclists, enthusiasts, and seniors like me, and not to forget the bike mechanic. A couple of years ago, I purchased the Thule Easyfold XT bike carrier to secure my two new eBikes. A week ago, I could not get it to lock into my trailer hitch, and Brett told me to contact Thule because they have a lifetime warranty. Brett helped me articulate the problem so that Thule could resolve it. Five minutes ago, FedEx delivered an entire brand-new carrier. Thule's warranty is as good as its products. I am ecstatic. My wife and I depend on our eBikes and rack for setting up running events, and we have one tomorrow. I also appreciate the older gentleman in the store who showed me a few tricks of interest to Boomers.
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Pleasant and helpful good buisness ethics!
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Leah was great! The tech who worked on my bike did a great job! I brought my 1993 Trek 520 touring bike, which I hadn’t ridden in 9 years, in to be refurbished back to its former days of glory, haha. Leah the sales rep/tech ran through what she thought was needed, gave me a fair estimate, tried to keep the bike as original as possible, and did a fantastic job. The technician who did the work, unfortunately I didn’t get his name, made the bike look and feel as new. I couldn’t be happier!!
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Friendly, knowledgeable, and professional staff. They've always done a good job servicing my bikes.
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The best crew!
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The team at the Cary Trek Bike Shop have been helping me with my cycling needs for over 20 years, even before the became a Trek shop. I can always count on them to ask the right questions and offer proper guidance for bikes and accessories. I’m now on my 4th bike purchased from Trek Cycle in Cary.
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The staff is knowledgable and very friendly. It is a good environment to see product without high pressure sales. Coupled with plenty of help deciding what bike makes sense for your riding preference.
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Service department is top notch!
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The store associate was very knowledgeable and even gave us trail recommendations!
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Had a little issue but was resolved quickly. Thank you for the good service.
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Trek always delivers top notch quality bikes at a reasonable price for what you’re getting. The staff was awesome, listened intently to what I was looking for and helped me find just that. Will be back soon!
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Time and time again, the team at Trek Cary prove to be the go-to place for all things bike. Top notch!
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i like the wide variety of bicycles that are in-store and the enthusiasm of the staff that were present - it was an enjoyable experience stopping by our local shop…
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As usual, great job by the Trek Team at Trek Cary !
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Some claim that Trek products are overpriced. I disagree. You’re getting top level service and guidance when purchasing.
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