When I arrived, I did not know what I was looking for. The staff and test rides were very helpful. They helped me make a much better choice than I would have otherwise, so I could get a bike that I will be happy with.
My son just received his first Trek for his birthday. My husband’s Trek is receiving its first service so I can give an honest review on both in a few weeks. We did a lot of research before purchasing both bikes. My husband enjoys his Trek so we know our son will love his. The staff has been AMAZING! They are so helpful and knowledgeable. They helped give our son the “best birthday ever”!
needed adjustment on my front deraileur. Dropped in weekday without appointment. Jeremey was able to fix my bike without any delay. Very competent and thorough. Excellent
The bike service (tune ups, repairs and accessory installations) are always great. I feel they are honest in terms of recommendations. also, the work is done on time.
Everyone at Trek Cary is very knowledgeable and friendly. I’ve been in several times and always had a great experience both with the sales and service teams.
The obvious would be the build quality of Trek bikes but I knew that when I ordered online. I selected an Electra Loft and picked it up this week at the Cary Trek. Lea, the staff person who helped me, was absolutely wonderful.
Excellent service, advice, and after sale support. All that you would hope for from your local bike shop. Great people who genuinely want to just see people RIDE and have fun. It was an excellent place for me to buy a bike for my grandson.