The team was fast and efficient in servicing my old bike. Phil extremely helpful with choosing a new ride that my current needs. In conclusion I would highly recommend going here for getting bike services or finding a new ride.
I needed some brake pads replaced, different handlebar, and different seat. They handled this with great quality products and strong customer support. I will use Trek Cary for all my bicycle and bicycle service needs. The entire staff has excellent customer service skills and make you feel important.
Had a great experience at this bike shop. The store manager was extremely helpful, professional, and friendly throughout the process. She took the time to answer all my questions and ensured everything was handled smoothly. The quality of work was excellent, and I am very satisfied with the service. Highly recommend!
Went in to see if they could put a new Tube on my Bicycle tire, since I was going out of town that day. Took it in immediately and completed it before I could even look at their new inventory of Bikes! Highly recommended!
Great experiences with the service department. I haven't bought a new bike here in a long time, but would not hesitate to do so. Their service people are really great to deal with.
Absolutely amazing customer service. we came in for a kids bike with training wheels. There were no kids bike training wheels for the size we’re looking at, but then Jake who helped us out, said that he will be able to fit it in the cycle that we’re looking at and he called us once it was ready so we came back and we tried it out and he helped us very patiently with all the requirements we had.
absolutely amazing experience, within like 40 minutes we were able to try out the cycle, were able to get the training attached and purchase it. I would definitely recommend trek for my friends as well. Thank you so much.