Trek Bicycle Cary Googlemaps

   4689 Reviews
1377 NW Maynard Road
Cary, NC 27513
9194610066
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Recent Reviews:


Great customer service. Brett was great working with me to get out two bikes picked up, repaired, and back to us. Keep my informed on everything. Please to do business with him!
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Brett Olds, my bike mechanic, is amazing both in terms of what excellent work he does and also in terms of how he is so skillful regarding interpersonal aspects of his work. Also, Brett knows not only what he is expected to know but well beyond that. Greg McElveen
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Great service
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Great product and service
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The bike is excellent! And I love it! Great service from the technicians
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We visited Trek Bicycle Cary after buying bikes for our 5-year-old twin boys that were too heavy and difficult to pedal. They had a miserable time riding them, and I wanted to find bikes they could enjoy. Phil Ad. let my boys try out some bikes, and they absolutely loved the Precaliber 16 bikes! They were lighter and easier to pedal, and my boys have been riding them almost every day since. Phil also fitted them with new helmets. They hated wearing their old helmets, but they love the new ones! He also explained the kids’ bike trade-in program, which was helpful to know about as our boys grow. We really felt taken care of at Trek, and I am so happy to see my boys enjoying their bikes and wanting to ride. Thank you, Phil Ad., for helping us find the right bikes and helmets and making this such a great experience for our family!
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Friendly, professional, and knowledgeable staff and great Trek bikes and cycling accessories and service.
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This was my first time visiting Trek of Cary. The customer experience was phenomenal! I took my bike in for service and Brett was terrific and Wales me through each of the maintenance options. To my pleasant surprise, the turnaround was fantastic! They delivered on their commitment and my bike rides like it was brand new again! This is my new go-to shop for my bike needs!
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These people are great
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You had the part I needed and the transaction was smooth
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Very attractive shop and I appreciated Phil's greeting and welcoming me to the Cary area from Asheville. He took the time to review greenways and maps of rides which would be interesting to me. Also, it was good to find that the shop is able to work on my Specialized e-bike! Gregg Solms
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Trek is the best. The staff, including Brett the manager, are completely focused on the customer. They desire to have the customer get exactly the bike and accessories they want with expertise and understanding. I have been to a few bike shops in my area, NONE compare to Trek in Cary, NC!
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Dan Nemeth and his team are great. I brought my bike in late last Sunday and they had it ready to by the middle of the week.
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Great service, friendly staff!
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Great service. Would certainly use Trek Cary for future bike needs and shopping.
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Fast service, staff was great
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They were so knowledgeable and helpful! I just described my issue and they had a good idea of the problem. They proactively ordered the parts and fixed it in time for when I needed it. I have to come from Wilmington, but it is worth it!
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Friendly, knowledgeable folks who always help
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Everything was explained to us in detail before leaving our bikes for service. We received our bikes when promised and they work great!
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Staff are friendly, courteous, patient and knowledgeable. Regarding product quality, time will tell, but my first impression is very high quality.
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