As soon as we walked into the store, we were greeted by the person who sold the bike to us. He was super knowledgeable. Explained everything to us clearly. We bought the bike and left the store in under 30 min.
Wish all my stores visits are just as pleasant as this one.
Our baby girl who turned 3 yesterday was excited to see her new bike.
- Kureli
I took my golf push cart to replace inner tubes on all wheels- not exactly a bicycle. They took on the job and finished it nicely in 24 hours. Imagine what they can do for your bike!
Friendly, welcoming staff.
Not afraid to venture out of the comfort zone to serve customer needs.
Professional repair work.
Everyone was very nice and knowledgeable. I didn’t know much about road bikes and was trying to decide between sizes. I test road 2 different frames probably 20 times in the parking lot while they helped other customers. They answered questions when I had them. The buying experience was great.
Always quick and friendly service. We don't know bike maintenance and are leisure riders, not avid bikers. It's great to e treated professionally and promptly every time!
The team was fast and efficient in servicing my old bike. Phil extremely helpful with choosing a new ride that my current needs. In conclusion I would highly recommend going here for getting bike services or finding a new ride.
I needed some brake pads replaced, different handlebar, and different seat. They handled this with great quality products and strong customer support. I will use Trek Cary for all my bicycle and bicycle service needs. The entire staff has excellent customer service skills and make you feel important.