Trek Bicycle Cary Googlemaps

   4535 Reviews
1377 NW Maynard Road
Cary, NC 27513
9194610066
Visit Website

Recent Reviews:


Awesome people and service.
Report a concern

Staff is awesome and service is fantastic!
Report a concern

All does not always go as planned - simply the unexpected happens at times least expected. Do have to say this happened with my experience, but how the challenge is address really makes a difference. In this case there was some team work with Courtney, Jeremy, and Phil. All three contributed and my first ride was excellent. THANK YOU TREK CARY TEAM
Report a concern

The team at Cary is top notch and delivered the experience I was hoping for. I originally went to Contes down the street because as they were a bit closer and they actually turned me and my $250 away. I am glad they did because now I feel I have a great place to go with good people at Trek Cary. Thanks for reaching out.
Report a concern

Good service and very helpful staff.
Report a concern

Very friendly, helpful and quick!
Report a concern

Cheerful prompt service
Report a concern

you got me in right away...no waiting.
Report a concern

Everything!
Report a concern

Nice staff open air store not cramped quarters
Report a concern

Great service, friendly stuff
Report a concern

Very competent and helpful staff. Work was completed on time. Fair prices for there work.
Report a concern

Products are across full spectrum of bicycle needs. Service is friendly, experienced and professional
Report a concern

Solid products so far, good service work on a dated Trek.
Report a concern

The in-store employee worked diligently on the phone to track down and confirm my order was ready as I hadn't received a follow-up call after the initial reservation call at the start of the week. Bike pick-up was exceptional, making sure we had what we needed.
Report a concern

The person with whom we spoke was knowledgeable and supportive (this is our first Trek bike experience), and there was absolutely no pressure on us.
Report a concern

My salesperson, Jay, was awesome. I came in looking for my first bike and knew nothing about them or what to look for. I was relieved at how easy he was to talk to and that he wasn’t pushing me to just buy the most expensive thing. He listened to what I needed and recommended a great bike that I absolutely love.
Report a concern

I needed replacement chain ring fasteners for a 6 year old Trek bike with a Shimano R460 crank. I hunted online for the product and could find none. Lea (Tech at Cary, NC Trek store) did a fabulous job considering and explaining various possible repair options, then looked for parts. She ran into several dead ends hunting for parts, but ultimately identified a newer Shimano crank model with chainring fasteners matching the needed dimensions in stock at one of your suppliers, and ordered them for me. She also identified wear on one chainring that I was unaware of. In the past 6 years, I’ve biked over 30,000 miles and done most of my bike maintenance myself. Occasionally, I’ve asked bike techs at this Trek store and at a nearby Specialized competitor for advice about a specific issue. Lea W. (LW5 on the receipt) is among the best of the group.
Report a concern

Thank you for servicing my bike. As always, great customer service. I appreciate you all. See you soon.
Report a concern

Very friendly and helpful staff
Report a concern