Great selection, prices, and customer service. They also offer a lot of after the sale service and warranty coverage included in the purchase. I will be back for the next bike soon
Courtney was awesome to work with. I knew Trek had a great product and I was pretty sure of what I wanted. Courtney was very helpful and thorough, making sure I was completely satisfied with my choice. She had great product knowledge and a great positive attitude. I love my new bike and the buying experience was the best.
Service at Cary Trek is exceptional! The store manager Jeremy is extraordinarily helpful, knowledgeable and friendly. I would highly recommend Cary Trek to everyone look for a superb product and the best service.
YOU HAVE A ROCK STAR STAFF. I hope you are taking care of them. They are extremely knowledgeable, friendly and helpful, your entire staff. I feel very blessed to be part of your Trek community
People at the store go out of their way to help you, both in sales and in service. Seems like their goal is to make sure you are happy with purchase and have a great experience on your bike. Courtney in particular.
Brett was very helpful, knowledgeable, patient (!), and down to earth with no BS or "salesy" attitude. Worked with us to arrange delivery of the bikes and carrier. Store was clean, layout was easy to get around in and see the bikes. As first time eBike buyers, I'm not sure how we could have had a better experience!
Friendly people who can tailor bikes to our family needs. This is the 5th purchase from Trek Cary. We truly appreciate their attention to details, warmth and understanding when helping us find the best options for bikes.