Hello, I really don't participate in your programs. I solely work with weights, machines and cardio.
I do have some comments about the gym experience. I think front desk staff should be more welcoming to guests when they arrive, offering an acknowledgement, a hello, welcome etc... This courtesy extends to when guests leave. I've walked past the front desk when staff is socializing and on their phones with zero acknowledgment. It's rude. I can't imagine not acknowledging my customers when they arrive and leave my place of business. Also, the gym does not have a pleasant smell. The carpet absorbs sweat and that does not disappear. I used to provide room sprays for the Y but they stopped purchasing them. I also have scent machines with HVAC connectivity like the ones I provide to Hotel Emma, Thompson, Valencia, Contessa, Gunter, Menger, Crockett etc.... this would certainly remedy this issue. [NAME REMOVED] [PHONE NUMBER REMOVED]
I love the silver sneakers classes and I especially love Caroline! I appreciate how our class has Alma who assists Caroline and helps all of the class too. Both ladies brighten my day whenever I go.
I am truly impressed with how well organized, clean and all that the Y offers to it's members. I never thought of joining before but I am glad I am a member NOW!
I like the hours the Y is open. I like the classes I take with Alicia and Gregg. The friendly greetings from the front desk. The facility is clean, ladies bathroom and exercise room
The atmosphere at this location is welcoming, and the staff is friendly. The center is clean and offers everything I need. I have just started back after a long break and I look forward to working out at this location.