I like how you have a friendly person at the gate at all hours….that is comforting to a Senior driver! Your van drivers are all so very courteous and neatly dressed and quick to pick you up after you have parked your car. Also like how quickly they arrive at the terminal to pick you up after a long flight.
The drivers are great and helpful. The vans could use some new shocks as the ride is quite bumpy.
After we were picked up, along with another couple, at Terminal A, the driver did a trip through Term B. I figured he had gotten a text through the app that someone had requested a pickup. But he drove through Term B without anyone there to pick up. So after a long trip, we get to ride around the airport some more. If you know someone is waiting, fine, but what is the protocol? This has happened several times.
The gate at the Premium lot is deathly slow. We park at North lot so if Premium passengers are on board we have to suffer through that. Please speed up the gate.
The staff is always friendly and helpful. The lot is clean and signed well. Check-in and check-out are a breeze. They are conveniently located to DFW and Dallas Love Field.
Always love using the Parking Spot! I use them every time I fly! We never have to worry about our car cause they take good care to watch over the vehicles!!