The friendliness, informative, employees, and the quality of the bikes itself. I have the FX three sport with the hydraulic brakes. Faded blue to black coloring, lightweight, aluminum frame, great speed, great comfort.
Corey was great and understanding of our situation. He provided excellent expertise and demonstrated great knowledge about bikes and components. Rest of the staff is great as well and super friendly.
The people at Trek Chelsea are the best! Knowledgeable and a pleasure to talk to. I only have room for a folding bike so my bike did not come from Trek Chelsea but there is nowhere else I'd go for bike maintenance or accessories.
I bought my bike 9 months ago and have honestly loved it. The team helped me pick out the right model for me, was so thoughtful and kind in the process. And getting service for my bike has been so smooth! Highly recommend
Trek Chelsea is the bike shop equivalent of Cheers. I’m greeted with a smile and by people who know me each time I walk in. The work is always absolute first class. But the bottom line is, I feel confident each time I get on my newly serviced bike. I know it’s a job done right. THe shop is staffed by pros.
I love the quality of the bike. The frame is much lighter than my last bike, which makes it much easier to carry up and down stairs.
The crew at Chelsea were super friendly and very attentive. I purchased some extras, which they fitted on the bike right away.
So happy with my purchase.
The team that works at the store are great, had a terrific interaction with Shane, he diagnosed my tire leak and quickly fixed it. I also had a problem with my gears and he fixed that also. Fantastic service!!!
The Workers who helped me were great. They knew what I wanted and gave me a price range for the repairs and it was lower than expected. Really enjoyed my experience.
The people working at Trek have always been very professional, knowledgeable, and honest. Seems so rare in business today. I will continue using them and will probably buy another Trek if I get another bicycle because this level of excellent service is so important.
Thanks
Andy A
Chelsea
Corey was incredible! He was super knowledgable and helped me decimate all the conflicting information that I found online. Truly felt like I had a cycling consultant at my fingertips! Will specifically be coming back to this store because of the experience I had with Corey.