Corey and Shane were incredible helpful and very kind people. Excellent and efficient service too. I took my speed concept for a quick check up as I had issues with my rear derailleur and they took no time to put it on the bike stand, started working on it right away. Really appreciate the service and support. Highly recommend
Customer service at Trek I’d knowledgeable service. I appreciate Corey for taking the time to ensure I was choosing a bike that fits me. I did not feel persuaded or anything like that. Everyone in the store including bike tech was absolutely kind and met me where I am at. They had some nice sales too. Rapha jersey for $45 🤯 Trek bibs $55. I was like “yesssss” and THANK YOU 🚴
The friendliness, informative, employees, and the quality of the bikes itself. I have the FX three sport with the hydraulic brakes. Faded blue to black coloring, lightweight, aluminum frame, great speed, great comfort.
Corey was great and understanding of our situation. He provided excellent expertise and demonstrated great knowledge about bikes and components. Rest of the staff is great as well and super friendly.
The people at Trek Chelsea are the best! Knowledgeable and a pleasure to talk to. I only have room for a folding bike so my bike did not come from Trek Chelsea but there is nowhere else I'd go for bike maintenance or accessories.
I bought my bike 9 months ago and have honestly loved it. The team helped me pick out the right model for me, was so thoughtful and kind in the process. And getting service for my bike has been so smooth! Highly recommend