I dropped a bike off for a tune-up. The work was done earlier than they said. While they were all really busy, the mechanic took the time to answer some questions I had about the bike. They even helped me adjust my seat to the proper height. Great people with positive attidudes.
Even though the line was long, it went quickly. And the manager quickly took care of us when our turn came. Our issue with the bike was quick enough that the manager had it fixed within the same hour and did not need to leave it for 2 weeks. This was a really a nice gesture as our kid would have been without a bike for 2 weeks.
I appreciated the professional service- the representative was knowledgeable, flexible and made recommendations that best fit my needs. As this was the first road bike that I purchased, I am thankful he was honest in assessing my goals and matched the right bike within my price range. I will return to Danny's Cycles for future purchases and supports.
The service by your staff was courteous and professional. I wanted to buy three bikes and although you didn't have all in stock (understandably so during COVID) your staff provided information on options and expert advice on what I should look from other suppliers.