I like the fact that you’re a specialized bike store and have various bike related products. Unfortunately, there’s no exact match for main gear train replacement, but it was done in a timely manner and bike rides well. Stuff is knowledgeable and professional. Good place for bike lovers to stop and shop, have their bikes serviced.
Customer service was awesome - he (Ed) took the time to explain everything to my wife (who was buying the bike, while still including me in everything. He took out several bikes and talked about the details of each one and wasn't pushy at all. We ended up with a great bike, which fits her.
She can't wait to go for a ride!
I was in need of a component that was no longer available, Danny's had it. Even though the website said they would not ship to my location, a quick call and they were able to help me out. This kept my project moving along. Thanks y'all
Excellent, knowledgeable service team. But wait time for repairs on a weekend is to be expected when only one mechanic is available. Lots of sellers on the floor but less attention paid by the store to the repair area. That could be improved.
Very helpful team. Called ahead and received great info. and while in-store, the associated provided great guidance on the type of bike that would be best for a growing 9 y.o.