Trek Bicycle Upper East Side Googlemaps

   3426 Reviews
1690 2nd Ave
New York, NY 10128
(212) 722-2201
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Recent Reviews:


very friendly and professional

Forest in the service department is fantastic! Fixed my precious bike quickly and perfectly.

Friendly, knowledgeable service. Completion time exactly what was promised.

friendly and professional service always keeps my bike in top shape!

High quality. Good selection. Good customer service and technical support/ service by mechanics

Responsiveness except for an experience some 3-4 months ago when I asked for Garmin help and someone I hardly understood told me you were too busy when I could see multiple personnel and only one customer ahead of me. I left and went elsewhere. Two days ago I went with a tire problem and got all the service I needed, much like the quality of service I'd received months before. Don Frazier

I am a big fan of Trek and I have always found a courteous and knowledgeable service.

Had a very positive experience. I'm a new owner of a Trek Bike which had a few issues after purchase. Took it into this store which was closer for me and am glad I did. The bike mechanic or associate listened to me and adjusted my bike seat as well as the handlebars which were making riding the bike uncomfortable. There was an issue with the breaks and the associate took it upon herself to take the bike out for a spin to really understand what the problem was as it was an ongoing issue. Left grateful and was able to ride bike home safely and comfortably thanks to the thorough work of the bike technician. Even had a kickstand put in.

Forest was very helpful when I brought my bike in for service.

Quality service, no fuss, on time, on budget every time. Great staff.

Excellent service from start to finish. The bike is absolutely spectacular and feels incredible on the road. Big thanks to the guys at the shop — great energy, knowledgeable, and super helpful. Couldn’t be happier with the experience! In love with my Trek Madone SL7 ❤️🚴‍♂️

Trust people to give options on work needed

Engagement of the sales staff and sharing their experience and Knowledge

Beautiful bikes and great service.

Forest is absolutely wonderful to deal with on bike repair issues.

great service and selection of products

Professional and responsive service.

Service was great! Enjoying the bike so far.

Amazing bike quality and high quality accessories. Store associates are very helpful and kind.

I liked the professional service and how quickly I was helped.