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   3431 Reviews
23590 Overland Dr, Suite #140
Sterling, VA 20166
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Recent Reviews:

Brambleton, VA
Luis was wonderful

McLean, VA
Will Was great! Loved the lack of residue snd that impact on our dogs

Mechanicsville, MD
The price was very expensive. I hope we did not get taken on the pet stain removal and the high traffic areas treatment. The price went up about $300 from the orginial quote.

Falls Church, VA
Your on time, your employee is very polite, the product you use is very good. You stand by your product and the job well done.

McLean, VA
Pressurized water only. No residue. Concern: our workman seemed to rush through the final portion of the cleaning and may have done a better job if he had taken more time.

Rockville, MD
Polite technician who arrived on time...

North Bethesda, MD
Not as price competitive as competitors

Rockville, MD
Your technicians are through. Carpets are not saturated after the process is completed. carpets are completely dry within 6 hours

Fairfax, VA
Phenomenal service. Your representative fast, efficient, and a pleasure to talk to.

Manassas, VA
Easy to schedule, prompt response, excellent job

Falls Church, VA
very pleased with results on an old carpet

Fredericksburg, VA
The service we received was first rate. The technician was very professional and courteous, and was quick to provide recommendations. Additionally, the office staff was able to fit us in on short notice. Would definitely hire again.

Broadlands, VA
Cleanness and professionalism.

Alexandria, VA
When I was called about payment, I was told that prompt payment had to be made, the same day as the service. I told the caller that there were problems which were not corrected. She indicated the technician called to say there were problems and that he either did not know how to fix the problem, or did not have the correct tools. I was told there would be a Survey coming and that I needed to address the concerns in the survey, and then a supervisor would call back. The service was Tuesday. Today is Thursday. I would have thought that upon prompt payment I would have received a return call from a supervisor -- but I did not. Now I want a prompt return phone call -- [NAME REMOVED] [PHONE NUMBER REMOVED].
Response From Zerorez of DC Metro
September 09, 2021
Susan, thank you for your outreach. We have been awaiting pictures of the areas you expressed concern about, so that we could address those for you. Once we receive those pictures, we can move forward with our 30-day warranty that is included with all of our services.

Stafford, VA
Very efficient

Bowie, MD
Too expensive. To really get carpet clean from basic use dirtiness standard cleaning advertised is not sufficient. You mist buy the upsale to get your carpets actually clean. It almost feels like a bait and switch.

Chesapeake Beach, MD
The smell is still in the bedroom. Since there is still smell, it means there is still residue in the room, so it didn't clean properly.
Response From Zerorez of DC Metro
September 07, 2021
Thank you for offering feedback. Odors have many causes, and sometimes require more than one treatment. Because of this, we have a 30-day warranty for our workmanship, as our goal is to get the best result possible. Please give our office a call anytime at 703-382-1221, and we can schedule an appointment to address your concerns.

Sterling, VA

Rockville, MD
A very efficient, well-run company Everyone we dealt with was very personable, knowledgeable and professional. Will, our technician, was competent, friendly, efficient and very helpful. We have used this company several times and have no complaints.

Winchester, VA
Very nice technician, efficient & a good worker.