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   2447 Reviews
23590 Overland Dr, Suite #140
Sterling, VA 20166
703-382-1221
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Recent Reviews:


Ashburn, VA
Service technician was great—very pleasant and efficient. Loved the results—carpet looked better than when I had moved into the rental unit a year and a half ago.

Ashburn, VA
Upfront pricing was less then stellar. I mentioned four floors with one floor carpeted , stair runners and three area rugs. I added four small chairs and two area rugs and my price doubled. They did a good job cleaning just over priced against competitors I have used in the past, probably about 30% over.
Response From Zerorez of DC Metro
February 21, 2020
We are sorry to hear you were anything less than 100% satisfied with service. We always strive to reach 100%. We appreciate your feedback and are using it to improve in every possible way. Thank You.

Waldorf, MD
My experience was great with ZEROREZ! I am very satisfied with the service provided. I would recommend them anytime. They know what they are doing!

Herndon, VA
Excellent service and job! Very pleased.

Frederick, MD
Your service is great, it is a personal metrics that I do not give the highest mark available.
Response From Zerorez of DC Metro
February 20, 2020
We are thrilled you were happy with service. Please feel free to call us anytime with any future service you may need.

Reston, VA
Prompt, neat, friendly and the carpets look and smell clean.

Takoma Park, MD
Very prompt and professional

Ashburn, VA
Alex was very nice and efficient. Would ask for him to clean rugs in the future. Person last time that cleaned our rugs not very good to attention. So very glad Alex was a great worker on this visit. Pleased with Zeroex Company, thank u.

Leesburg, VA
In the past companies pretreated stains and they were not noticeable for weeks then slowly came back. Within hours of your job.... I see stains. Overall the worst performance I have encountered. Very disappointed.
Response From Zerorez of DC Metro
February 15, 2020
We are very sorry you were left anything less than 100% satisfied with service. We would love to send a technician back out to you free of charge to go over your areas of concern. Please contact us at the office at your earliest convenience at 703-382-1221.

Fort Washington, MD
Excellent cleaning....very thorough! Very, very nice guy! Will definitely recommend your Service!

Silver Spring, MD
Prompt and very professional.

Ashburn, VA
The carpet had a lot of stains but now looks great. I hope it stays that way. Jonathan was super wonderful as was Luis last time. Great company, respectful tech's and good product.

Alexandria, VA
Our carpet looks clean and fresh with no heavy cleaning solution smells left behind. Also like your young enthusiastic staff. Jonathan is knowledgeable and gave us good advice and Alex was quick and thorough.

Chantilly, VA
The process from start to finish was professional and courteous. When I called I was given all the information and was scheduled right away. The technician arrived, he was prompt and pleasant. He did a fantastic job. I recommend Zerorez highly. I am very very happy with their work. Call them today!!!

Washington, DC
Very professional and courteous. Tech arrived on time and did a great job of cleaning the entire carpet. We will have them come out every 6 months

Alexandria, VA
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Response From Zerorez of DC Metro
February 10, 2020
We are sorry to hear you were anything less than 100% satisfied with service. Please call us at our office whenever you get a chance to see if we need to send someone back out to you.

Washington, DC
Great service and on time.

Chantilly, VA
Be clear on pricing before the appointment.
Response From Zerorez of DC Metro
February 10, 2020
We are sorry to hear you were unhappy with the final price. We try to get as close as we can price point over the phone. Sometimes when we get out to the job additional services are needed that was not discussed over the phone. If you have any questions please feel free to call us at the office anytime. Thank You for the feedback.

Lorton, VA
I DID NOT GET THE PRICE QUOTED OVER THE PHONE---$200 MORE PAID. NEXT TIME I WILL GET MY QUOTE IN WRITING.
Response From Zerorez of DC Metro
February 10, 2020
We are sorry to hear you were anything less than 100% unsatisfied with service. We are always more than willing to provide a quote via email, or paper mail. Until our technician is able to do a walk through assessment prior to starting quotes can be subject to change. If you have any questions or need us to come back out please feel free to call us at the office anytime, Thank You.

Burke, VA
Great service, great employee- friendly and easy to talk to. Got my carpets clean in a timely and orderly fashion as well! No complaints here.