Zerorez of DC Metro
2447 Reviews
Recent Reviews:
February 21, 2020
J.F.
Ashburn, VA
Ashburn, VA
February 21, 2020
B.G.
Ashburn, VA
Ashburn, VA
Upfront pricing was less then stellar. I mentioned four floors with one floor carpeted , stair runners and three area rugs. I added four small chairs and two area rugs and my price doubled. They did a good job cleaning just over priced against competitors I have used in the past, probably about 30% over.
Response From Zerorez of DC Metro
February 21, 2020
We are sorry to hear you were anything less than 100% satisfied with service. We always strive to reach 100%. We appreciate your feedback and are using it to improve in every possible way. Thank You.
February 20, 2020
J.C.
Waldorf, MD
Waldorf, MD
February 20, 2020
P.G.
Frederick, MD
Frederick, MD
Response From Zerorez of DC Metro
February 20, 2020
We are thrilled you were happy with service. Please feel free to call us anytime with any future service you may need.
February 15, 2020
A.C.
Ashburn, VA
Ashburn, VA
February 15, 2020
G.O.C.
Leesburg, VA
Leesburg, VA
In the past companies pretreated stains and they were not noticeable for weeks then slowly came back. Within hours of your job.... I see stains.
Overall the worst performance I have encountered.
Very disappointed.
Response From Zerorez of DC Metro
February 15, 2020
We are very sorry you were left anything less than 100% satisfied with service. We would love to send a technician back out to you free of charge to go over your areas of concern. Please contact us at the office at your earliest convenience at 703-382-1221.
February 14, 2020
Ann Alto
Fort Washington, MD
Fort Washington, MD
February 14, 2020
J.B.
Ashburn, VA
Ashburn, VA
February 10, 2020
Janice Schober
Alexandria, VA
Alexandria, VA
February 10, 2020
A.C.
Chantilly, VA
Chantilly, VA
The process from start to finish was professional and courteous. When I called I was given all the information and was scheduled right away. The technician arrived, he was prompt and pleasant. He did a fantastic job. I recommend Zerorez highly. I am very very happy with their work. Call them today!!!
February 9, 2020
Michael Ellis
Washington, DC
Washington, DC
February 9, 2020
E.M.
Alexandria, VA
Alexandria, VA
Response From Zerorez of DC Metro
February 10, 2020
We are sorry to hear you were anything less than 100% satisfied with service. Please call us at our office whenever you get a chance to see if we need to send someone back out to you.
February 9, 2020
J.A.
Chantilly, VA
Chantilly, VA
Response From Zerorez of DC Metro
February 10, 2020
We are sorry to hear you were unhappy with the final price. We try to get as close as we can price point over the phone. Sometimes when we get out to the job additional services are needed that was not discussed over the phone. If you have any questions please feel free to call us at the office anytime. Thank You for the feedback.
February 9, 2020
S.S.
Lorton, VA
Lorton, VA
I DID NOT GET THE PRICE QUOTED OVER THE PHONE---$200 MORE PAID.
NEXT TIME I WILL GET MY QUOTE IN WRITING.
Response From Zerorez of DC Metro
February 10, 2020
We are sorry to hear you were anything less than 100% unsatisfied with service. We are always more than willing to provide a quote via email, or paper mail. Until our technician is able to do a walk through assessment prior to starting quotes can be subject to change. If you have any questions or need us to come back out please feel free to call us at the office anytime, Thank You.