We have had Dead River for our heating oil for several years. For cleaning and service repairs, we prefer Jim, as he is familiar with our furnace. We will continue with Dead River for the life of the furnace.
Never had any issues while being a customer for over 10 years while owning my house. I have the service plan and they always do a great job cleaning my furnace each season and prepare us for the winter season. If I have had issues with the furnace I have had a tech out imeediately to diagnose the issue and fix what ever is needed. Thank you!
Everyone we have dealt with over the years has been courteous and efficient. When we have needed service they have responded promptly. We're very pleased with the service department and automatic propane delivery.
I was amazed that the person I talked with on a phone understood my needs and was able to provide a quick answer.
First to tell me what I have to do
Secondly to sent a technician who did a good job and to delivery the products.
We've been extremely satisfied with Dead River.
Their team are friendly and helpful with impressive work ethics and dedicated in providing the best service possible.
Karen W.
Rich L.
Durham, Maine
Their man came within an hour of my call. Inspected the furnace explained what he was doing banging on a pipe. Checked out the thermostat. The whole thing took about 15 minutes. Professional and polite. Great attitude.