Always prompt and friendly, take the time to explain what the problem is. We did need a call back however the problem got resolved and working fine. Dan from the Bernarston office is
super...
Two reasons:
Ron is the most capable service person I've ever worked with. When he does a job I know it's done right. Fast, efficient and very knowledgable. Who could ask for more.
Robin W was so wonderful, friendly and efficient today. I'd called for help to understand my bill, and she walked me through it carefully and patiently so that I completely understood. She was so great to work with, and told me to ask for her directly should I have any further questions.
You have GREAT PEOPLE on staff. Thank you.
Your company was very generous with my first fill-up when I got my own 500-gallon tank. At the time, I agreed to use your company for refills as a show of appreciation and loyalty. I am delighted to do so. It is good to see that "service" rather than profit is still a value of a good business. I have referred many potential customers your way. Good karma pays forward.
Dead River has always been on top of our energy needs, both heating and air conditioning. Repairs were done well and any calls were answered quickly. I would happily endorse this company.
Consistent attentive, professional, and friendly service from staff at the office and on the road.
Expert service and care, over many years, for our furnace from Dan. He's a master.
Your commitment to acknowledging and working with the diverse community you serve.