Theyre very understanding when I've had to split a payment once. They are always extremely polite when I call. Drop off is always in a timely manner.They know exactly what they're doing and they do it well! Been with deadriver for almost 5 years!! Even my dog loves them!!
I called they came right out do a job everything's working everyone in the office is real nice just I've used them for 25 years now I couldn't be happier
When I was getting an oil delivery this morning I went out to talk to the guy about smelling propane. He immediately called it in and there was a tech person there in less than a half hour. Both guys were extremely caring, respectful and polite. Thank goodness all was good. I was grateful for their quick responses and caring ways. Everyone at Dead River has always been helpful and friendly.
They have good customer service. They overcharged us for a conversion kit installation and later admitted to doing so and gave us a refund. I thought that was very admirable, They were available relatively soon to do a service call.
My delivery driver is exceptionally wonderful. Mark is friendly,professional and never complains about the delivery route considering the location of my tank. Thank you Mark!