The technician was very knowledgeable and could answer any and all questions we had (Jim). Service (Colleen) was thorough and explained the entire contract. Very pleasant experience!!!!
Dead River is always here when needed. Easy to make appointments for service and very knowledgeable people whenever I have questions. Their service technicians are helpful and always leave the area clean.
Thank you Dead River for your dependable service.
The drivers are the best . But when I called the # [PHONE NUMBER REMOVED] the woman who answered the phone did not know her job very well and told me they delivered to my town on Fridays when I TOLD her for the past 10 years they delivered on Wednesdays. After 3 days she tried to change the day to wednesday but I needed it on the agreeded friday. Not good.
I rely on Dead River Company totally to take care of my furnace, my house is seasonal and it is closed up all winter. We have a oil furnace in the basement to keep the frost from cracking the concrete walls and floor. I have security monitoring which keeps track of the temperature in the basement and the oil level in the tank, which I follow of my computer, when there is a problem I call Dead River Company and they take care of it.
Customer Service always answers the phone and schedules delivery or service/repair needed…Dead River is a very reliable company
and I would highly recommend…
After a very disappointing experience with my previous propane supplier, I decided to try a new company. Dead River was extremely responsive, followed up on phone call and questions and they stuck to their delivery and service schedule.
A great change for me and I am glad I did.