I like how Dead River is flexible with delivering product and services in the way I need them. I feel comfortable that I can call and explain my situation and Dead River will be able to accommodate it.
It's mostly about the service. Dead River is good about arranging a fill on short notice, and the people doing annual maintenance on our oil-fired boiler are excellent.
Customer service was 5 stars helping us deal with our tank at our summer home. All people involved in our case were extremely helpful, knowledgeable and responsive every step of the way.
I have had Dead River Company over 20 years and they have always been there when I needed them. They have also explained any issues that were easily understood. Very pleasant and amiable folks.