I always have great customer service been with dead river since 1994 it has been a great experience i will never change company i wish they would do something for longevity
The service technician, Matt, was thorough and kind. We had been without heat and hot water for 5 days. He worked hard to fix not just the major problem, but to also find and fix the issue that caused the problem to begin with. Thank you Matt and all of the Dead River team for great service during a difficult time.
Right after a fill up I had a propane additive oder in my house the receptionist was very effecient to tell me what I needed to do to be safe. The tech you sent from AFC was very polite and explained everything as he was checking for leaks
Our hot water pump wasnt priming. I called and the technician called back immediately, was to the house in less than 1 hour and corrected the problem... yea, and it was a Saturday!
Thank you Dead River employees
The technician Smiley (David) was extremely knowledgeable and listened to our concerns about our furnace. Left the area just the same as when he arrived. Would like him next year for our yearly cleaning. Thank you Paul and Dorris Barbour
I was very happy with the response time for the technician to return my call and arrive at my house.
They were very professional. They took care of the problem. And made a follow up visit to make sure everything was working properly.