Howard did an excellent job getting our hot water restored
He was polite and professional throughout the whole experience
The inability to get parts is no reflection on him I put that under stuff happens
Again Howard did a super job
We have been your customers for many years and will do its be so in the future
The Rices
I appreciate Crystals help each time I come to the office. I'm 86 years old & need some help when it comes to online - I brought my laptop in & she helped me sign up for my monthly payments online. I have been a customer for 20 years & always feel very well taken care of. The office staff is exceptional.
The drivers are nice each time they come to deliver & each year I get my ATU the service Techs take care of my cleaning.
Great service from the front office and the technicians. When I’m confused about just about anything I am connected to either Crystal or the department head. Crystal is very patient…and a good listener. I am very satisfied with Dead River as my propane company. Thank you
Excellent customer service! Thank you for taking such good care of me. Everyone in the Woodstock office is knowledgeable and having Crystal help me with my contract is a blessing.
The Woodstock office is the best - excellent service and response time.
They take care of the customer's concerns and needs in a professional and personal manner.
White River Car Wash
Charlie Hall
Today, we thought we had a propane gas leak. We called Dead River. They immediately dispatched Howard. He arrived, promptly determined that we did NOT have a propane leak, but nevertheless searched to determine what other circumstances might have led us to conclude propane might be leaking as there was a faint sulfurous odor in the air.
In other words, Howard went way, way, way beyond his nominal task. He was really thorough beyond measure. Turns out, we simply had a "sulfur trap" in the plumbing. Without Howard, that discovery would have required one or more plumbers.
I hope Howard is representative of all of Dead River. He is outstanding