Ordering walked me step by step through the process and asked every important question. I knew at the end a professional would be looking at my order and bring to my attention anything I did wrong.
Shereese was top notch helping us with our order. From item description to processing our order. There was never a question unanswered. She is professional and knows her work and works prompt to satisfy the customer. Highly recommend her when ordering.
My design consultant/support person, Andrea, was fantastic. Transparent about issues, provided suggestions, and followed-up in a timely manner! I will always go through decals.com now! Especially if Andrea is my consultant for future projects!
I gave a 10 because of the exceptional customer service I received, especially from Andrea!
I was working on a very special and meaningful project, a personalized guitar for my little nephew, and Andrea went above and beyond to help me make it possible. She was incredibly patient, kind, professional, and attentive throughout the entire process.
Even when we faced challenges with my designs, she took the time to explain everything clearly, guide me through the options, and help me find a solution. She genuinely cared about my project, and that meant so much to me.
Andrea is a wonderful example of what outstanding customer service should be. Decals.com is very lucky to have her!
Thank you so much, Andrea, for helping me bring this special gift one step closer to reality. I truly appreciate everything you did!
I loved the comfort of a designer reviewing my logo and double checking qr codes. The process was handled quickly and professionally. Any suggestions were handled exactly as requested. Customer service was amazing! Prompt and kind! I would definitely use decals.com for future jobs!