The whole process was very easy. They called me to talk me through an issue I had with my vector image and worked with me to get it corrected. I am so excited to receive my order!
Amazing service! The rep who helped was very informative of the process, helpful in finding out what we needed, and made the whole process fun! The decals look great!
After I made my order, I got a call from Andrea B., at Decals.com. She let me know there was something wrong with my fonts and how they would look on the logo. That gave a chance to redesign and submit a new one. She was very thorough in her explanations and made sure I had exactly what I wanted. Andrea is a great asset to the company and has exceptional customer relations skills. I Giver her a 11 out 10 rating, and because of her, I will be recommending her to everyone.
Kind Regards,
Uncle Mike @
Uncle Mike's Cooking
Web site is easy to use. Follow up customer service via email is a 10. I did want to speak to customer service , but could not get anyony on the phone except the receptionist.
The entire process was great. From the actual human interaction, to the hand-written thank you card I received in the mail. The product was exceptional quality -- which was important because it's for my wedding. I was truly amazed at how good this experience was. I highly recommend this company for all decal needs.