I worked designing decals online but had contact with Katie who answered all my questions and gave her input.
Ordering was easy and turn around time was very prompt.
After I placed my order online I received a call from Katie explaining a problem she was trying to prevent from happening due to the measurements and graphics I submitted. Having experience in desktop publishing, I understood exactly what she was talking about. The graphics I submitted were intentionally made to look old and the measurements I provided would have caused some distortion in the end product. I was very pleased that she wanted the result to be the very best possible. That's what I call professionalism and is what often is missing these days when dealing with some companies. So, thank you very much Katie for paying attention to detail.
The proof process was great. We went back and forth until we got to exactly what I wanted. Very patient very helpful. Received the product and it was exactly what I was looking for.
I got a call from customer service as soon as I place my order to verify everything that I wanted and they were timely and the product quality is excellent