It was very easy to upload my design and set the size I wanted. I asked for a proof to check before the order went thru, and received that within a couple hours of placing my initial order, confirmed the proof, and had my custom order finalized in less than a day!
I ordered a few decals but I'm not a graphic designer so wasn't sure about my graphic uploads. They uploaded great and I got several e-mails from a representative about how they took the initiative to resize one so it wouldn't look stretched. They also suggested a different cut that would be a better fit for the design I had. I was sent a proof along with it to approve and I felt very appreciative that they would take the time to "correct" my order so that it would look it's best! Thank you!
Being able to see the proof prior to purchase is a win. Having a human contact you to make sure you like it is a win. Short order to shipping time is a win. Prices that rival any competitor is a win.
Decals.com is a win!!
I worked designing decals online but had contact with Katie who answered all my questions and gave her input.
Ordering was easy and turn around time was very prompt.
After I placed my order online I received a call from Katie explaining a problem she was trying to prevent from happening due to the measurements and graphics I submitted. Having experience in desktop publishing, I understood exactly what she was talking about. The graphics I submitted were intentionally made to look old and the measurements I provided would have caused some distortion in the end product. I was very pleased that she wanted the result to be the very best possible. That's what I call professionalism and is what often is missing these days when dealing with some companies. So, thank you very much Katie for paying attention to detail.
The proof process was great. We went back and forth until we got to exactly what I wanted. Very patient very helpful. Received the product and it was exactly what I was looking for.