This is a great experience. I really like being able to email back and forth with the designer to make sure that we get the decal that is right for us.
It was easy to put in an order and I was quickly contacted on my proof. Definitely will use again if I need more details (assuming the order arrives on time and looks good).
Sheresse, my customer service rep, was fantastic. I had very specific requirements, which made my request somewhat specific and inflexible. Sheresse very patiently and helpfully explained things to me--I am a novice at this--and worked through a variety of options. Just when I was about to give up getting a solution from Decals.com, Sheresse came up with a solution that works beautifully for me. Sheresse is very definitely an asset to Decals.com and a credit to the organization. When I think of customer service that goes above and beyond, I think of the kind of service and support Sheresse gave me.
Placing the order was easy online as it basically walked you thru step by step, then there was a fast response to confirm the order even outside of their business hours.