The production team and a designer named Andrea! I uploaded my custom design and indicated no proofs were needed… thank goodness for the production team - I would not have been happy with the result and fault would have been mine. I was very grateful they flagged it and I had the pleasure of receiving a direct phone call from Andrea, and she not only fixed everything but made it better in a way I hadn’t considered. Really impressed with the whole experience and couldn’t be more confident in recommending this service to others. Thank you!
The process of designing and ordering the decal was much better than I’d had experienced with other websites.
When there was an unexpected color change (either by my own fault, or something saving incorrectly), getting the correction was quick and easy.
I believe I spoke with Nick. He was very professional, knowledgeable, and responsive. Speaking directly with someone who works at the facility, rather than through a call center, makes a big difference. I left the conversation feeling that my project was important and was being handled by the people actually producing it. I will be a returning customer.