Front start to finish the creation ordering process and and price were all a positive experience, considering it was my first order after trying other sights , my future needs will be taken care by this company.
It was so easy to upload my artwork. The site had instructions for input specifications and allowed me to drag and drop the file. I loved the feature allowing me to center my image and proof in real time. The decals I made for my Yeti cooler look vibrant and crisp. The vinyl was easy to use and the backing was easy to remove before application. Solid 10 out of 10.
It was very easy to upload my design and set the size I wanted. I asked for a proof to check before the order went thru, and received that within a couple hours of placing my initial order, confirmed the proof, and had my custom order finalized in less than a day!
I ordered a few decals but I'm not a graphic designer so wasn't sure about my graphic uploads. They uploaded great and I got several e-mails from a representative about how they took the initiative to resize one so it wouldn't look stretched. They also suggested a different cut that would be a better fit for the design I had. I was sent a proof along with it to approve and I felt very appreciative that they would take the time to "correct" my order so that it would look it's best! Thank you!
Being able to see the proof prior to purchase is a win. Having a human contact you to make sure you like it is a win. Short order to shipping time is a win. Prices that rival any competitor is a win.
Decals.com is a win!!
I worked designing decals online but had contact with Katie who answered all my questions and gave her input.
Ordering was easy and turn around time was very prompt.
After I placed my order online I received a call from Katie explaining a problem she was trying to prevent from happening due to the measurements and graphics I submitted. Having experience in desktop publishing, I understood exactly what she was talking about. The graphics I submitted were intentionally made to look old and the measurements I provided would have caused some distortion in the end product. I was very pleased that she wanted the result to be the very best possible. That's what I call professionalism and is what often is missing these days when dealing with some companies. So, thank you very much Katie for paying attention to detail.