It was the best experience I've had in a long time. With regards to ease of communication I had no issues conveying what I needed and getting what I wanted. Can't wait to place my next order.
They couldn't use the initial .pdf i sent them, but Decals.com was able to take the fonts and wood art from my MS Word file to create the necessary formatting for my vinyl decals and magnets. It did end up costing me more than the pricing from their website, which I wish I had a better understanding of when placing my order.
They were exactly what I had in my mind, hoped would be in reality, and completed in the fastest time imaginable.
You guys are great and I’m telling everybody that will listen.
You made my dream come true.
Refreshingly attentive customer service. I missed her calls a few times (mostly my fault) but Andrea was very persistent and professional in pursuing a better solution for my application.
I had Whitney go over the entire process with me and helped me get my logo ordered in the reflective decal beautifully. Got it color matched as well which was pretty awesome and, this maybe a personal preference/particularity, whatever color you do choose, I'd go a bit darker. It maybe just a one off but still extremely well done.
Katie B was AMAZING!! She explained everything and gave honest advice about my design. She was patient and made this experience much easier to navigate. Without question, I will be a returning customer, to Katie, who listened and walked me through my cluelessness of the world of decals. I know I could ask her anything and she will clearly go the extra mile to make a tired, weary customer, a loyal one. And all I did was "gamble on google". Thank you, Katie and I cant wait to see them! I may need to update when I see them! I know they will be great!