The process of designing and ordering the decal was much better than I’d had experienced with other websites.
When there was an unexpected color change (either by my own fault, or something saving incorrectly), getting the correction was quick and easy.
I believe I spoke with Nick. He was very professional, knowledgeable, and responsive. Speaking directly with someone who works at the facility, rather than through a call center, makes a big difference. I left the conversation feeling that my project was important and was being handled by the people actually producing it. I will be a returning customer.
The rep completed my request correctly, on time, and followed up with an email and call. That’s all I can ask for.
As long as the product quality is good I’ll continue to use this service