Customer service was top notch. I had a very small order, first time using the service as well. After I set up my order using the online system (easy to use) I was contacted by someone from the company wanting to go over my order. some options were offered. I understood the best possible results would be tried in spite of my not so crisp artwork. I was assured the best possible decal would be produced. I have received my order and it's a very nice representation of the original art. I will use this company again for my future decal, no doubt about it. great customer service, very reasonable pricing and quick turn around with outstanding communication.
I appreciated the personal attention Katie gave our order, discussing pros and cons and suggesting other materials to make sure we got exactly what we needed.
Katie is always on it and helpful! She always makes the ordering process easy and the team is always done seemingly right away with our order, and always quality products!
Ashley make the process quick and easy. Her correspondence was professional and prompt and I appreciated knowing how my order was going every step of the way. I will definitely order from you again! The decals look great!!
I received a phone call shorty after submitting my order. Andrea called out several options on my sticker layout. I was super impressed with her professionalism and willingness to make sure my order was correct. It was nice to know that some companies still contact their customers and take pride in their products.
Last year I bought an enclosed trailer and some lawn maintenance equipment and started a small company with my son. I purchased some big rectangular decals from Decals.Com that had our company logo, name and phone number on them. They were white print on a green field. Just big rectangular green stickers I put on an enclosed trailer.
This year I purchased a white truck and needed to get green text with a transfer cut so they would lay down on my white truck. I hoped to get the same color green for the text as was already on the trailer sticker.
Decals.com was able to take what I uploaded last year (they still had it on file) change the size, layout and color to provide me with my green banners and door signs and tailgate lettering for the new truck. They were able to color match the new signage text to the green field of the decals that went on the trailer last year. They pretty much created what I was asking for and the fee for this additional service was negligible.
There are several lawn companies in out town, I see lots of trucks and trailers running around. We are not the biggest operation, but I do think we have the best looking, most professional and explicitly messaged truck in town. No lie.
I will be back next time.