Refreshingly attentive customer service. I missed her calls a few times (mostly my fault) but Andrea was very persistent and professional in pursuing a better solution for my application.
I had Whitney go over the entire process with me and helped me get my logo ordered in the reflective decal beautifully. Got it color matched as well which was pretty awesome and, this maybe a personal preference/particularity, whatever color you do choose, I'd go a bit darker. It maybe just a one off but still extremely well done.
Katie B was AMAZING!! She explained everything and gave honest advice about my design. She was patient and made this experience much easier to navigate. Without question, I will be a returning customer, to Katie, who listened and walked me through my cluelessness of the world of decals. I know I could ask her anything and she will clearly go the extra mile to make a tired, weary customer, a loyal one. And all I did was "gamble on google". Thank you, Katie and I cant wait to see them! I may need to update when I see them! I know they will be great!
I placed my order and received a phone call from the person processing it. She had suggestions and questions about the surface the decal was going on. It was very helpful, things I did not consider. I really appreciated the personal service. It's usually so hard to speak with a human when you need help.