We appreciate and are very thankful to Dedham Bike. They are courteous, very professional, not to mention knowledgeable. As a novice biker and a senior, I am thankful to them to help me understand what would work best for me.
I am confident that my adult training wheels and my new bike are installed correctly, and now I can go riding or learn to ride with confidence. Not to mention, my helmet is quite snazzy!
Thank you Dedham Bike!
The ordering process was ok, but the product that I ordered in particular, was listed in a confusing manner. I was under the impression I was getting an order w/two items, as was shown and listed in the product description. However, I received only one of the listed items with my shipment. I contacted customer service with the issue, and they were prompt in response. They explained the mis-labeling of the item description, and offered a partial refund. Lets jst say I’m partially satisfied, but appreciate the attention to my situation.
Always have a positive experience, Denham bike rules
Do you want your bike fixed properly, then go to Denham bike
Gentleman thank you for another great service
Loved the personal service and deep expertise. I have gotten every bike in my life from this shop and feel honored to be able to recreate this tradition for my own children!
I think my 500 dollar charge for repairs on my two bikes was billed to my Visa card two times. Can you check on that and fix it if possible. [NAME REMOVED]. [PHONE NUMBER REMOVED]. I dropped a third bike off with you on Saturday….2 days ago…that was said to be likely a 100 or 150 dollar charge. Please let me know how I can get the second 500 dollar visa charge removed.
Thank you. Sincerely
[NAME REMOVED]
I needed an upgrade for my 20+ year old titanium road bike so I could ride more comfortably and safely as I aged.
A new stem, bars, cables and wider tires did the trick, but to my delight the entire bike had been meticulously gone over, tuned and sparkled like new again - exceeding my expectations! My confidence in Dedham Bike to meet my needs in the future is assured. -Bill