Responsive. Showed concern when mold was found in my AC system. Committed to work with me to remediate the issue. Committed to ensure the problem would not reoccur. Mr. John Jacoby was very knowledgeable and helpful. I would like to thank him for his time and consideration.
I was notified several days in advance of my apt that my service call would be rescheduled due to Matthew and then I had to reschedule because I was not back in town, but was scheduled for 2 days latter. You call when you are on the way so no guess work at what time you would arrive.