I like everything. I knew my car was safe. I didn’t have to worry about how I was going to get to airport or come back from the airport. Everyone was so nice and explained things to me. Since this was my first time using the service I appreciated that.
The shuttle was right there when I arrived and left promptly for the airport. As it happened, it was also arriving as I was leaving DIA and for the very first time, I was the first person dropped off!
Although it is a fair distance from the airport, it is nice to book ahead and be guaranteed a low rate and a parking spot. The shuttle drivers have always been nice and helpful.
The staff is excellent. I wish the shadows looked better. The shocks make for a very bumpy ride occasionally. We have to wait about 10 minutes for the shuttle, but otherwise, the service is great.
Parking Spot is the best park of the Airport experience, I love them. They are amazing, I put in
by order online. I don't worry about parking. They take me to the terminal and pick me up at
baggage claim. The drivers are so nice, I never touch my bags. I tell everyone.. I hope you never stop.
Overall, I didn’t have a problem with the experience. Parking, payment, and the app were all easy to use, and the price was exactly what I expected.
Just a few things I thought I’d mention. When I parked in section P, the space numbers were pretty worn off and difficult to read. It wasn’t a huge issue since I knew I was in P and it’s not an enormous lot, but repainting the numbers would definitely help.
There was also a large bag of trash full of bottles and other garbage sitting in the parking area that I had to move in order to park. I mentioned it to the driver, and he said he would let someone know or have it picked up. When I returned, though, it was still there.
Finally, when I was dropped off, the driver took me to the front instead of dropping me near section P, so I had to walk all the way back to my car. Again, not a huge deal, but I did try to explain where I was parked. There seemed to be a language barrier, and I don’t think he understood what I was asking.
Overall, the service worked well. I just wanted to pass along those few things because they seem pretty easy to improve.