The folks that work at the Derby Chuck and Don's are very friendly and if you have questions about any of the product they carry, they can answer it.
They have recommended items/products for my three puppers and the products have worked great.
I ALWAYS have a Wonderful Experience visiting and Shopping for my Doggies!! Customer Service is beyond the Norm! And soo Friendly. Knowledgeable, and Helps you Complete your orders with Confidence. I love going there! And so does Capone!!
Always an excellent experience every time! I am greeted at the door ALWAYS and asked to be helped.. she looked up the last brand for my cat and also grabbed off the shelf for me ( great customer service move) then stayed with me engaging about a dog food I always get that was out of stock.. she was wonderful and so sorry I did not look to see her name. However, EVERYBODY is that stellar when visiting.
Everyone there is so knowledgeable and Sarah greets is as soon as we walk in the door and calls my dog by name which gets her so excited because she knows a yummy treat follows. Love my Chuck and Don'
The store is always so organized and clean. Also, you can find a variety of dog chews that you cannot get at big box stores. Staff are always friendly and try to help you save when shopping.
They went above and beyond to acquire food that I wanted for my animals by going to a different store to get it for me and bringing it to theirs.I appreciate them very much and thank you.I do like the selection that they have at the store.Also been there many times
The lady that helped me was very knowledgeable. I told her pacifically what I was looking for and what I needed for my cat and she gave me several options. I was very happy and would definitely go back.