Their website is easy to navigate, their proofing process is good and they get back to you in a timely manner. Also, turn around time is acceptable. I have sent many projects to them that are beyond my machines capability, and in that time I only had one issue. I contacted them, and they resolved it without question.
Ashley Essig is the Best!! Customer Service is outstanding and in this day and time it speaks volumes. I just wish I had more orders for large banners so I would get to deal with her.
I would not order from anywhere than DPS! My rep is VERY responsive and knowledgeable. My orders are always correct and delivered before estimated received date. They make my business look great!