This was the first experience working with Steve. He was current on service problems, provided good answers to questions, and expressed sincere interest to arrange satisfaction.
All I can say is that dealing with Great American RV was one of the best experiences I’ve ever had. The employees were very friendly and my service rep Steve was awesome. I would highly recommend them to anyone.
I had an appointment and my rig was taken in right on time. My service consultant Christian Padilla kept me informed throughout the process and reviewed my warranty inspection with me. Great service staff all around, lifelong customer for sure!
I could not have asked for a better experience. Between Heather going the extra distance on everything, Levi putting up with my requests for a year until I found the perfect Class B, and Jim for doing the financing and having everything ready for me, it was an amazing experience. Thanks to Heather for all her own “extras.” And I am in love with my RV!!!
Greg Porter was a great salesman. He let us look around. He answered questions when asked. Greg was not pushy. He knew what we were looking for and let me know when he found it.
I have thoroughly enjoyed working with Cecilia during my service. She is very pleasant and sincere to her customers and is a shining star.
I appreciate the thorough work by the service techs and the honesty in pricing for all my services.
In closing, I highly value the honesty given by Cecilia and believe this will only help to improve your service department.