We are incredibly impressed with the level of personal attention we received, particularly from Mike Trosclair. His responsiveness and dedication were truly outstanding. We especially appreciated him sending a detailed video showcasing precisely the features we were looking for in our new RV, and he made the entire process seamless by showing us the perfect fifth wheel upon our arrival. Furthermore, the entire staff at Great American RV Superstores - Hammond was exceptionally friendly and helpful throughout our pick-up day, making what could have been a stressful experience incredibly smooth. The financing process was also surprisingly easy and straightforward, adding to our overall positive experience. We have already recommended Mike to a co-worker who is also looking for a great RV!!!
Alex is definitely a large part of the reason we prefer your business, his professional and personal assistance makes it a pleasant experience every time.
We bought a 2021 Forester. The RV was exactly as pictured in the ad. We drove 3 hours to the store to meet with our sales representative, James Whatley. The staff is exceptional. We were greeted promptly at the front door and James came right out to meet us. James showed us the RV, answered our questions and pointed out many features. The service department found some issues and arranged to have them repaired. James went above and beyond to make the delivery of our RV convenient for us. Would recommend this store. 10 out of 10!
I really like and appreciate the constant updates on the repair status of our RV. Things may get delayed due to parts availability, but Alex updates me so I can plan around when parts will arrive.
Everything went wonderful!! Our sales person Chase Anderson found us the perfect camper and made sure that we were taken care of from start to finish. We will be recommending Great American RV to family and friends.
Great team and great service. The sales team at the Hammond location was great and the entire team spent an hour helping our family move olall of our gear and dupplies into the new RV.
Really enjoyed working with Tim on purchasing our camper! Everything ran smoothly! Also, We had a great tutorial from your staff as to how to work everything!