When I use Dogtopia I need to drop off at 6am sharp and attendants are always at the front desk and check in immediately. Staff take excellent care of my dog Thelma and she loves going. Only item I would like Alexandria Dogtopia to consider is offering discount packages for half day customers. My preference is half day and only use full day when I have to travel or board Thelma.
The meet and greet was such a great experience. The staff was friendly and showed a true interest in the pets they had at the facility. It was great seeing my dogs enjoying themselves at daycare.
I loved how the staff was so friendly towards my dog, and how helpful they were in explaining all the offerings the place has (like offering to mix in wet stuff into the kibble). I felt that the staff i interacted with would keep my pet safe and have his best interests at heart. I appreciated too that they wiped him down so he came home clean!
I also loooove watching my lil boy on the webcam!
I like also that there is a room separate thats just for the little dogs since i would worry about injury with the big dogs.
I love the Dogtopia team at Alexandria, they are wonderful with my little beagle lady.
She loves going to Dogtopia, she is well taken care of. Such a piece of mind knowing she’s safe, having fun and being loved.
We only use your daycare services. Hours are convenient. We like that you have 4 (mostly 3) separate rooms. The webcams were also a deciding factor why we selected Dogtopia.
Flexibility in scheduling
Accommodating last minute schedule changes for daycare
Awesome friendly staff
Patience and care of my pup
Communication from team is anything is amiss while my pup is there
I like that the overnight boarding also includes the dog in the doggie daycare also. Not every daycare/boarding place does that. I also like that each dog will get special attention if needed. The workers there are certified and really seem to enjoy working with the dogs.
It's always very inviting and everyone is so friendly. The detailed progress reports during boarding makes me as an owner feel like my dog is being well taken care of while I'm away.
Seamless reservation, drop off and pickup. Only suggestion is to make the hours clearer. We didn't know that there would be an added charge for pickup after 12pm until we dropped off.
We love Dogtopia of Alexandria for so many reasons! —The app is really easy to use and has great features.
-The webcam! I get to “spy” on my baby girl - and I am so entertained watching the dogs play.
-The Pack Leaders are welcoming, professional, attentive, personable, warm and friendly to us. They make us feel like we are the most important clients.
-My dog knows when I turn onto Colvin Street. She gets so excited! She actually pulls me to the front door when we get out of the car.
-I so appreciate the text updates when my baby girl is being boarded-and the photos!
-Thank you for letting me know when she “hunger strikes” and offering some yummier food alternatives!
These are just a few reasons… I feel confident and secure when I leave my girl there, that she will be loved and taken care of! Pamela