The staff really makes the whole experience great always making sure to be kind and attentive to our pup. The cameras always being on is also great to make sure we can see our girl while we are away.
Dogtopia is the best kennel anyone can ever use for their they’re furry family members!! the staff there is beyond amazing. They are caring, communicative, diligent, professional, friendly, and loving.Papi was there for nine days and I received updates daily as well as pictures. While watching the webcam while I was away, it was clear Papi was well taken care of, and the staff was so attentive and loving. They followed every specific instruction I gave them, and I love the fact that somebody’s there with them overnight I have used Dogtopia for over five years and I’ve never had a problem. All I’ve seen is the staff do an exceptional job taking care of Papi and they continue to provide an amazing service.
My dog loves and gets extremely excited as soon as I pull up to the place. I don’t know what they do to him but he is in love with Dogtopia!
However I’m not in love with the communication with the front end of the place. Several times I called and no answer. I get calls back much later like hours. One person said they called n left two messages , I checked my phone n didn’t receive anything.
It’s differcilt getting h to a live person. It’s a place where I expect immediate attention. It’s like when u hv kids at nursery school u need that person to pick up the phone they are on call always. I suggest they were a head set do if they are i. The back they can still answer the phone. It’s frustrating when u need to make plans for your dog and can’t get through. Please see if they can improve on this
We’ve had a great experience with Dogtopia. The staff is genuinely caring, communicative, and clearly loves what they do. I feel confident knowing our pup is safe, well-supervised, and getting both exercise and socialization in a clean, structured environment. Drop-off and pick-up are easy, and the peace of mind alone makes it worth it. Highly recommend!
Extremely knowledgeable about dogs, take very good care of your dog, and nice you can see them on video. My dog loves going to Dogtopia and as soon as you say Dogtopia his tail is wagging and at the door.
I trust that my dog is safe and well taken care of while at the facility. I like how the dogs are grouped by size, personality, etc., as this helps to ensure dogs safety as well.
I’m biased because my puppies have been going to Dogtopia since they were babies.
I love that the team not only adores my pups, but all the pups — they know each of them by name.
I enjoy receiving daily texts about discounted services and fun treats for the day.
I also love all the fun activities they do with the dogs and the holidays they celebrate — lots of cute pictures, crafts, and more. I just LOVE it! They have a great team!! Not to mention, the boys love it too!🐾