Our dog had a potential medical issue while boarding, you took her to the emergency vet and Shelby was so thoughtful in keeping in contact with me to tell me how she was doing.
My dachshund and I are always warmly greeted no matter when we come in or who greets us. They know his name, and will tell me things about how he does during his stay there. It is obvious that they care about the clients and their much-loved dogs.
My pups and I "heart" Dogtopia of Birmingham. They are always eager to go inside once I pull into the parking lot and leave exhausted from a visit of FUN! My pups have been clients for the past 3 years and my guys love it there! I trust the team and their commitment to providing excellent care to my pups and all pups.
My big girls are a lot of dog, and the wonderful staff handles them so well. It’s always a great sign when my dogs cannot wait to get in there when we arrive. ❤️
The team at the front always seems excited to see Ryder and check him in, which I really appreciate. I do wish there were a few small obstacles or activities in the room, since Ryder is still in his “puppy” phase and loves to explore, jump, and stay busy. It would be great for him to get a bit more physical activity beyond just walking. Overall, I’m very happy.