First and foremost, we love the attentive and friendly staff that always put our dog's care above all else. They make us feel special and we know how much they love our dog. We also appreciate being able to check on our dog throughout the day with the cameras (although we are looking forward to the new cameras that will hopefully give us a regular feed instead of the jumping action we see now). The facility is very clean and organized.
Two times ago we picked up Bella after an extended stay and were informed we could not apply any of the credits from a Package we had purchased. We were told Dogtopia's "policy had changed".
Very upsetting and poor business policy to change "policy" once a Package has been purchased.
[NAME REMOVED] & [NAME REMOVED]
Staff really pays attention and knows my dog. They treat him like family. They are always friendly. I like how they come outside to get Bear if they see us pulling up. I like how clean they keep the rooms. I love the bath tubs!! I just wish you had overnight staff. I would DEFINITELY board Bear. Just not comfortable leaving my baby without an overnight babysitter.
Our dog Skipper loves to come to Dogtopia. We like that we can check in on him when he's staying at Dogtopia. The staff is wonderful! We have complete confidence that Skipper is being well cared for when he is there and that he is socializing with other friendly dogs. We wouldn't take him anywhere else.