I brought my Sadie twice for free day care until I bring her over for the long weekend mid month of May.
Staff very polite, patient and I love the fact that I can watch my little pet on camera.
Everything from the staff who have so much care and compassion for my puppy but also friendly and welcoming. They really go out of their way to make my puppies stay enjoyable and safe.
Thank you so much for everything you do :)
The entire team at Dogtopia in Burlington is absolutely amazing with our Maltese mix. Their attention to detail, knowledge, quality of care and general love they provide to our little guy is unmatched. I recommend them fully to anyone who wants to ensure that their loved one is always in good hands.
friendly, nice staff who handle every dog with a positive/professional approach
positive environment that makes my dog excited to return
always accommodating to last minute requests or future needs
very organized and well structured
pets are always supervised and safe
all the little extras things like photos and theme events
great hours and convenient location
well organized and professional appear of facilities.
However, sometimes there is a unusually strong smell of dog urine and my dog even smell after I bring her home. Most times the smell is tolerable.
My only suggestion would be to ask the facilities to work harder to clean up after the dogs. Or rinse and disinfect the mop and bucket more frequently