Response From Dogtopia of Charlotte
June 05, 2017
Thank you for leaving your feedback for us. We promote an indoor open play area so that Dogtopia can play with Charlie in any weather condition. There is a dog patio where we are able to take the dogs outside to play but the weather in Charlotte does not always accommodate outside playtime. We are cautious to leave outside playtime for days that are not too hot or rainy for the dogs.
While Dogtopia does not stock water bottles, we do have water fountains for our customers and our employees to use at anytime.
I'm sorry that the customer service was below Dogtopia standard. Please feel free to contact me with any questions or any more concerns you may have.