The staff, including management, are friendly and professional and know my dog's name. I appreciate all of this!
On a different subject, I recommend the company consider increasing their daycare hours. Dogtopia would likely gain more clients who work in the healthcare field by remaining open until 8 PM on weekdays, as well as expanding weekend hours. A large percentage of hospital staff work a 7AM to 7:30PM shift.
I realize that staffing may be an issue, but I thought it worthwhile to provide this feedback. Also, the Chesterfield location is very close to several local hospital systems. Thank you for your consideration of this suggestion!
The sound of happy barking dogs. Seeing the dogs playing with each other or just chilling out and taking it all in.
The cleanliness of the facility. The spa is perfect for bathing the pets and the fresh smells are very nice when they are picked up.
Most of all, I love that I can view my pet on the cameras and knowing when they are down for their naps.
And lastly, I love how anxious my pet gets when I pul into the driveway to drop him off.
Dogtopia is an AMAZING dog daycare/boarding spa service with amazing staff! They are very attentive to your dog’s needs! The cost is very reasonable and the staff is very flexible during last min arrangements.
The staff is attentive, friendly, and caring. I feel that my dog is well cared for while away from home. She truly enjoys going - and I am grateful for that.
It was easy to set up our meet and greet, and then her first day of daycare. She was very happy when I picked her up. She seemed to have had a great time. We will be back when we return to town.
The employees know my dogs and truly seem to care about them. I love the cameras
I would like them to comb out my dog's ears and tail after baths to avoid knots.
The people who work at Dogtopia obviously love the dogs. They've gotten to know their personalities so well. My dog LOVES his human and doggy friends at daycare!
Your daycare and boarding are excellent. I enjoy the fact that my dog Cooper has significant interaction with others and is not just laying in a kennel. The staff is very attentive and friendly and it appears that Cooper enjoys going there. We do board him at times up to 10 days, but he thoroughly enjoys it.