My Dog used to go everyday when I went to work. Now that I have retired she only goes when I go out of town. She is very comfortable when she stays. (I can tell from when I check in from the webcam) This time I had asked for a bath and when I picked her up she was absolutely glowing and fluffy!
She always gets a warm welcome from the staff no matter how long its been since her last stay. When I mentioned to my sisters how they remembered her, they were impressed that the staff has been there for such a long time. They said they must really love their job!
The staff, including management, are friendly and professional and know my dog's name. I appreciate all of this!
On a different subject, I recommend the company consider increasing their daycare hours. Dogtopia would likely gain more clients who work in the healthcare field by remaining open until 8 PM on weekdays, as well as expanding weekend hours. A large percentage of hospital staff work a 7AM to 7:30PM shift.
I realize that staffing may be an issue, but I thought it worthwhile to provide this feedback. Also, the Chesterfield location is very close to several local hospital systems. Thank you for your consideration of this suggestion!
The sound of happy barking dogs. Seeing the dogs playing with each other or just chilling out and taking it all in.
The cleanliness of the facility. The spa is perfect for bathing the pets and the fresh smells are very nice when they are picked up.
Most of all, I love that I can view my pet on the cameras and knowing when they are down for their naps.
And lastly, I love how anxious my pet gets when I pul into the driveway to drop him off.
Dogtopia is an AMAZING dog daycare/boarding spa service with amazing staff! They are very attentive to your dog’s needs! The cost is very reasonable and the staff is very flexible during last min arrangements.
The staff is attentive, friendly, and caring. I feel that my dog is well cared for while away from home. She truly enjoys going - and I am grateful for that.