The team has been wonderful communicating with me about my dog and so friendly. They also were kind when one of our dogs passed recently and have been considerate to the sensitive nature of discussing him with us.
My dogs love the staff and going Dogtopia. I feel the Dulles location are completely competent. Without distraction, I can focus on work during the day while my dog babies have a blast with under a watchful eye. The have fun activities and provide a great opportunity for my dogs to socialize.