I love everything about Dogtopia! The people are very pleasant and friendly. They care about our fur babies a lot! They took great care of our baby so far. I just didn’t get any feedback from anyone the first day of picking him up on Friday. We have no idea how he did on his first day back for his meet and geeet after a long time.
I paid my initial $39 meet and greet fee on 6/9 (through the link in the email I received) and today they act like I haven’t paid anything and not seeing record of it. I was never told this fee was per dog, so that’s a bit annoying to not be told this in advance. The girl who initially scheduled my meet and greet appointments never even mentioned a fee to me on the phone. I find out today that some other dog snipped at my dog and scratched his nose today. My dog is older, not aggressive and has no history of biting or growling at other dogs. I’m disappointed they would allow others dogs with this kind of behavior to be free to roam with other dogs if this is how it responds to dogs approaching him/her.
Tulip loves going there and playing with other dogs and being around the people that work there. She gets sooo much energy out and has fun while we are at work and we love being able to check on her with the camera in the app.
Generally speaking, I am pleased with Dogtopia. I would like to have more feedback on how the dogs do each time they come. One Saturday, I was particularly upset when I called and a staff member hung up on me twice and spoke so fast, I could not understand her. When I tried to call back the answering machine picked up and wouldn't allow me to leave a message. I was one my way with my new dog and had a quick question. I gave feedback to the staff member, who was sweet but never apologized. That bothered me.
The price is a little high.
I think it would also be a nice feature to get a text with a picture or report on how my dog is doing at boarding or day care.
As my Rocky ages, it’s hard having to board him. I worry about leaving him overnight. Dogtopia makes it easier because I know they will take good care of him.
I’m very appreciative of all they do to ensure Rocky’s well being while in their care.
Thank you Dogtopia! You are the best!
I like the flexibility of other needs; bathing, clipping nails, brushing out my extra hairy Mal.
I like the employees at front desk always helpful with a wonderful attitude with the dog.
Kai is always so happy to go and so happy to greet us at pick up!! Playing at dogtopia all day helps him sleep soundly on the nights we have to work all day! He is well socialized because of dogtopia! Having a fun place to board him while we are away means a lot to us too!
My dog is always excited to go to Dogtopia and leaves worn out from playing (the live webcam is a plus). The staff is always friendly and welcoming. I also like the ability to sign my dog up for little activities, like photo shoots or paintings.
We love Dogtopia of Edmond for our dog because of the staff that work there, they love our dog like we do. We know she’s in good hands when we leave her with them.
I love how happy my pup is when I bring her home. I do worry about two things that might just be in my head:
1) When I’ve picked her up she always stops by the water bowl by the door and takes a long drink. The only reason why I worry is because she’s not a heavy water (or food) drinker, even after say, a long walk or play. I’m sure it’s fine, but I plan to ask to make sure she has access to water.
2) There seems to be A LOT of dogs crammed inside. Like, barely able to move or walk play because there’s not enough space.
That said, everyone there is SO nice and caring; a great staff! So great that I haven’t brought these things up because I just trust them! And I love the webcam feature (though having it turned off during break time is worrying).