My dog is always happy when we arrive at Dogtopia. She can not wait to get out of the car and run inside to greet everyone. I know she is loved and well taken care of when I leave her there. Fantastic staff and customer service!
One of my dogs returned from a three day stay with a severe gastrointestinal problem. I can't imagine that there were no signs during her stay. I'd like to see better attention to the dogs' health to stave off problems that might occur.
My pup Zara loves it there I knew right away when she didn't want to leave , we tried another place first called Yappy cuttery the only reason we were shopping around yes they are a cheaper but when my dog comes running to me every time that tells me she was bored there it does seem empty there every time I go, and they have no cameras and no one stays in the play pin with the dogs . I also don't see toys . So we found dogtopia and she loves it , I love the camera option I can see her anytime I'm at work and to see her happy and have fun means the world to me cause she is a high energy pup .
LOVE the report cards at the end of the day describing their mood and their new buddies. Such friendly staff and I loved that I could check in on them during the day from the webcam. Lola and Frankie will DEFINITELY be back!!
My last email while I was away was not answered.
When I picked up my dog, the person at the front desk could not give me concrete answers regarding Talos, if he had been taken outside as I requested, I asked if he had any illness, if he was ok. Granted it was maybe hard to notice he had Kennel cough, I noticed the same day I received him, since he kind off choked once and had much less energy.
I appreciated his bath but there were small grains of soap left on him after his bath. Nothing major but attention to details and communication amongst a the staff can be improved to give a whole picture of how our dog did while we were away for 7 days.
Very expensive. My dog was given a bath, however she needed another one when she came home, as she smelled pretty bad. Too add to the smell, she also was shedding pretty bad, which indicates to me, she wasn't bathed well enoughere. She is also sick every time she comes home. I found her eating grass, and she has been hiding in different corners around our home,- unusual behavior. I won't be going back to dogtopia.
The staff are very friendly and they know and love each dog like their own. My puppy is always so excited to arrive and so exhausted by the end of the day. He loves going and I enjoy watching him on the webcam.