I enjoy being able to watch my fur baby on camera. I enjoy the spa services (although a bit pricey for a nail trim and wash). I am very pleased with the staff and how their personality shines each time we called to check up on her.
Love Suzanne! Friendly, knowledgeable staff. Enjoyed the Puppy Cam. Was evident that staff was quick to clean up bathroom breaks to keep the facility clean and safe for the dogs. Loved receiving a report card on my puppy. We are certain we will be back.
My dogs are always happy to go and never excited to leave. I know they are being watched over and taken care of properly. The staff has always been friendly, reasonable and effective in communication when necessary. We are very pleased with Dogtopia of Manassas.
My dog came back ill from here two week stay: vomiting, diarrhea, no appetite, listless, and a wound on her nose that I was told was from a crate. I took her to the vet, and 5 days after picking her up fro Dogtopia, $633 for the vet, and three days of medication, she's returning to normal. Perhaps it's like sending your child to school. Sooner or later they will come home with something. I see no way to make it right, unless you want to reimburse me for veterinary expenses.
The staff I have encountered are excellent. They are friendly, energetic, gentle with the dogs and quite helpful with questions. They seem to genuinely love their jobs.
I love the webcams and have several people tuned in when our dog is in daycare.
I think that the dogs needs a little more attention / love from the human that is in the room with them. The young man that was in the room with my puppy was doing his job, but it looked like the dogs were looking to him for attention but not getting much.
I would also like to see them go outside more than twice a day.
Lastly - when I looked at your video online, I expected your facility to look like that one and I was a little disappointed when I arrived.