Good Morning Mirette,
Hope this finds you all well., Thank you for your review, i will be sure to let the staff know how you feel.
Thank you
Rosa L
General Manager
Good morning Carol,
Hope this finds you well,
I would like to thank you for your kind words, i will be sure to let the staff know how your feel.
Thank you
Rosa L
General Manager
May 14, 2025
R.B. Puslinch, ON
Friendly staff, always have availability for boarding
Good afternoon,
Hope this email finds you all well,
Thank you for your kind words , i will be sure to let the team know how you feel.
Thank you
Rosa L.
May 14, 2025
M.H. Mississauga, ON
The staff were very friendly. I enjoy being able to see how my dog is doing. He's shy and I saw the staff go out of their way to include him, play with him, and pet him. They were also quick to respond when the dogs got rowdy. The app to book appointments is easy to use and they get approved quickly.
Dogtopia has been excellent for my dog - great care, fun environment, and truly wonderful staff. That is also why I am really disappointed to hear about the departure of Megan, the General Manager. Her leadership made a huge difference and was a big reason I keep brining my dog there. Hoping the great service continues as I am concerned about the new leadership.
love the safety in that there are different rooms for different size dogs. Plus there is always a human in the room monitoring the dogs. best of all we can check in on our dogs via webcam.
I love everyone at this location. Meagan, Sheridan and co. are just delightful. Zeus goes crazy at the mere mention of them. I would not trust anyone else with Zeus and will be a loyal patron to this location as long as the staff they have now are there. Excellent. You guys are excellent.
I took the time to ask about the extent of the training provided by Dogtopia to its staff and was very impressed. My greatest concern was around what they would do if a dog fight should occur - I don't think we could ask for anything more!
I also enjoy you much all staff members genuinely like dogs - and that they remember who we are every time we show up!
There is also a lot of effort put into the cleanliness of your dogs before you take them home at the end of the day which is very much appreciated.
Last thing - the convenience of being able to have their nails clipped during a visit is so helpful, especially for a working "dog Mom"!!!
Friendly and inviting to both pets and pet parents.
Helpful with app registration. Clearly explained all offers and packages. Thorough tour during meet and greet.