I LOVE the staff. Gigi is such a sweetheart and seems like she really cares and loves dogs/animals. She is very helpful and was not annoyed to answer any questions we had. She even took me for a tour as well. We had our meet-and-greet, then our dog Cooper stayed while we were at my uncles funeral and we took Cooper back again 4 days later when we went shopping. Cooper seems to like it too and gets excited. If we tell staff to use our commands or that we don't want him jumping, they will also make sure to use the commands and not let him jump, which is a big plus. Gigi told us Sat May 3rd, Cooper made a friend, Molly, and it was a good friend for him. We love that there is someone there all the time in the room with them, outside, and not just letting them run free unsupervised. We love the updates we get and when we pick him up as well. He's always very sleepy when we get him, which means he was playing and not locked in a create. We had issues with a place we took him due to them putting him in a create when he was suppose to be playing the whole time fro daycare. So, that is always a plus to have a puppy that has played so hard he's tired! It's good exercise for him too. We try at home but it's not the same as going to a play place with other dogs. We went to create escape too and our dog Cooper was let through the doors into an area by a guest doing to the bathroom, it was not secure and we had to help get him back to the play area. There was only one staff girl there to watch several dogs. When I said something, the staff told me even through we paid for him it was still our responsibility to watch him. Not sure how that is our responsibility when we're paying for daycare. Anyway, I give Meridian North Dogtopia it a 5+++star!!! Thank you so much! We will be back and we highly recommend you!!!
After moving to Indianapolis from Los Angeles, I was looking for a daycare for Biscuit, and I couldn’t be happier with my choice. The customer service was exceptional, and the care they provided for my dog was top-notch. The communication was great, from the moment I dropped her off to when I picked her up, which made me feel at ease. Since this was our first experience with daycare services here, I can confidently say I won’t need to look anywhere else. I’m so pleased with the care and attention my dog received!
The staff treats my dog as though she were a special friend. Piper always is anxious to get out of the car and into Dogtopia to play with her friends. Also, at the end of the day, the staff gives me a report on Piper and her activity level. In other words, the staff and the care that Piper receives is awesome.
Our little guy LOVES Dogtopia! He gets so excited when we tell him he’s going to “school”. He runs to, and paws at the door. During the drive, he shakes in anticipation of arrival to Dogtopia. This is a true testament to how much he loves there.