Taylor and the coaches really love the dogs and, especially important to me because my dog can sometimes be grumpy and/or quirky, they work hard to get to know each and every one of their charges. Even though my pup doesn't particularly enjoy being with other dogs, he prances right into Dogtopia happily. Having him in a situation a few days a week where he has to acclimate to being with other dogs, is an important opportunity in my opinion!
I appreciate that I can get a descriptive report about my dog, when I call to check on her. I like that there are morning meetings to review any issues
Reliable, consistent, able to handle last-minute requests. My dog is always in a good mood when I pick him up, and I appreciate being able to check in on him via CCTV.
The staff. Everyone we have encountered at the front desk is happy, personable, accommodating and friendly. It appears they truly enjoy working with dogs and know my dog!
I like that the front desk knows what dog I am there for without me announcing it. It makes me feel like they really care about the pups and their people.