I love how the employees know my dog by name when I pick her up, even though we had only recently started going there. What I love most is feeling that my dog is a SAFE environment.
My dog always seems happy when she visits Dogtopia. The staff is always friendly and she is excited to see everyone. I like the cameras and that I can see her occasionally when I miss her. I also find it eases my anxiety that I know she is safe and being taken care of in a safe and clean facility.
The staff is friendly and accommodating. They are always willing to be flexible and help out with changes to scheduling. My dog Bruno LOVES to attend. All of the pet friendly workers interact with the dogs and know them and their personalities. Bruno comes home exhausted and I know he had a fun filled day of play with his friends at Dogtopia.
Getting to know staff and see how much they care for the dogs. They know them by name and personality. All I have to do is say 'dogtopia' and my Lucy bolts to the door, ready to go!
The New Rochelle staff is excellent and caring. I love the outdoor and indoor play and the fact that I can tune in and check on my pup via the app. My puppy was recently attacked by a dog while I was walking her and when I called Dogtopia to get advice on helping my pups trauma they had her come in for another meet and greet to ensure she does not remain traumatized by her incident and I have to say my girl is doing great. I also love that she is pretty tired making it easier for me to conduct tasks I need to get done when I get home before taking her out for a walk.
The staff is reliable, engaged and love dogs! We are happy to drop off and pick up our dog - there is no better experience than to have such a positive experience! Thank you Dogtopia New Rochelle team!
Justin, Victoria, Paul, Rohan and there was another front desk you lady that have been extremely helpful to me. My dog Mystique really enjoyed her time there and her spa treatments were excellent. Thank you so much!