The entire staff at New Rochelle takes such special care of Charlotte. They all know her and make me feel like I'm dropping off and picking up a celebrity.
It is so easy to drop off and pickup, nice spacious parking lot! Stella didn’t realize she was a dog until she went to Dogtopia in New Rochelle. The staff is very professional and kind. The webcam is a great feature too, although I don’t peek as often as I used too!
The people!!! My goodness, I am a first time dog owner, and therefore doggie daycare & boarding newbie and the staff made me feel so at ease. I felt like they actually cared about my puppy when I had no choice but to put him somewhere a few days and a night. And having the webcam and the texts soooooo put me at ease.
Next time I'm back home visiting my fam and bring my pooch, he will be coming back for some socialization and any boarding needs, no second guessing. Thank you!
Our dog, Otis, typically has issues with people/dogs he does not know well, but he adores every single staff member at Dogtopia. He gets uneasy when we go in the car but as soon as we step foot inside Dogtopia, his tail starts wagging and he will jump on the first staffer he sees. It’s a delight dropping him off at a place where we know he’s happy and engaged. We’re so grateful to have Dogtopia as a resource, and we’d recommend it to anyone!
Thank you, Dogtopia team!
Your staff is friendly and always helpful. One note -- you should find a way to allow tipping to be done by debit or credit card. Otherwise, please make sure to have sufficient cash in the register to provide change to allow for tipping.