The staff is friendly and accommodating. They are always willing to be flexible and help out with changes to scheduling. My dog Bruno LOVES to attend. All of the pet friendly workers interact with the dogs and know them and their personalities. Bruno comes home exhausted and I know he had a fun filled day of play with his friends at Dogtopia.
Getting to know staff and see how much they care for the dogs. They know them by name and personality. All I have to do is say 'dogtopia' and my Lucy bolts to the door, ready to go!
The New Rochelle staff is excellent and caring. I love the outdoor and indoor play and the fact that I can tune in and check on my pup via the app. My puppy was recently attacked by a dog while I was walking her and when I called Dogtopia to get advice on helping my pups trauma they had her come in for another meet and greet to ensure she does not remain traumatized by her incident and I have to say my girl is doing great. I also love that she is pretty tired making it easier for me to conduct tasks I need to get done when I get home before taking her out for a walk.
The staff is reliable, engaged and love dogs! We are happy to drop off and pick up our dog - there is no better experience than to have such a positive experience! Thank you Dogtopia New Rochelle team!
Justin, Victoria, Paul, Rohan and there was another front desk you lady that have been extremely helpful to me. My dog Mystique really enjoyed her time there and her spa treatments were excellent. Thank you so much!
We love Dogtopia! Our dog is always excited and happy to be going to daycare, and we love knowing that the entire staff knows and loves our big guy. He comes home happy and tired. We also love that he can be groomed during daycare and that boarding services are available.
Flexible schedules and good quality care.
One improvement would be to make sure someone is always at the front desk, specially in the mornings, to make the check in process more efficient
The entire Dogtopia team knows my dog and responds to his needs. Oftentimes as we leave, my dog wants to say “goodbye “ to any team member in the lobby. I know he’s well cared for and happy. Additionally, if a last minute need arises, Dogtopia is extremely helpful boarding requests. We are a very happy family!