The staff is friendly and professional . It is very easy to schedule services.
We were disappointed when our dog came back with conjunctivitis and the Vet confirmed that she also had other dogs from Dogtopia who were being treated. It was an expensive and additional cost . We reported to Dogtopia and there was no compensation like a free day care, or spa day.
I like that the staff is very friendly and very welcoming to my dog. I like that there is a monitor so I can check in during the day and see what my dog is doing via website. And most importantly, I love that my dog gets very excited for his time at Dogtopia.
The entire staff at New Rochelle takes such special care of Charlotte. They all know her and make me feel like I'm dropping off and picking up a celebrity.
It is so easy to drop off and pickup, nice spacious parking lot! Stella didn’t realize she was a dog until she went to Dogtopia in New Rochelle. The staff is very professional and kind. The webcam is a great feature too, although I don’t peek as often as I used too!
The people!!! My goodness, I am a first time dog owner, and therefore doggie daycare & boarding newbie and the staff made me feel so at ease. I felt like they actually cared about my puppy when I had no choice but to put him somewhere a few days and a night. And having the webcam and the texts soooooo put me at ease.
Next time I'm back home visiting my fam and bring my pooch, he will be coming back for some socialization and any boarding needs, no second guessing. Thank you!