Staff are very friendly and accommodating. Communication is also very impressive compared to other places I've gone to. So far our experience has been nothing but great and our dog seems to love going.
The variety of programs you offer for the dogs the fact that you do grooming while the dogs are there and I can watch what’s going on on a WebCam, which is a big deal to me
Everyone I have met at Dogtopia has been so very kind and caring. I love the fact that I can watch my dog interact with all the other dogs, and how all the coaches show her love! She is very excited to get there on the mornings that she attends and she is a happy girl! It is very obvious to me that the coaches love what they do and love all the dogs entrusted in their care. It is a great facility!
My dog loves going, and the staff is outstanding. I always have a slight pang of guilt leaving him, but the staff is so good with him, and he loves being there. I know they adore my dog, as I can see it in their faces when we get there. They are flexible and create fun activities for the dogs. The staff, from the manager to the team, really cares.
The excitement in the people who spend their days with my precious pet. The employees make the anguish of leaving my best friend for a long day with someone else so easy and worry free it’s all I could ever ask for and I appreciate the extra kindness even if they are tired, sick, or have life issues outside of work I would never know by the smile that greets me every single time I go through the door. Thank you for being so good at what you do!!!!
I love that I can reserve my dogs days in the app and sometimes last minute.
I also appreciate all the weekly themes and fun things they offer the dogs
Pros: Very friendly staff, easy check-in/check-out, grooming services are offered, very clean.
Cons: I do wish the cameras were a little more interactive so that images could be zoomed in. There doesn't seem to be too much interaction with the dogs on a regular basis. And I wish there was designated outdoor space for the dogs to play. I understand that isn't possible at this location and may not be part of the business model.
We had a great experience with the boarding service. The staff was friendly and attentive, and our dog, Spicy, seemed comfortable and well cared for. We especially appreciated the option to schedule a grooming appointment for the pickup day—it was so convenient to bring home a clean, happy. We'll definitely be using their services again.