We've been with Dogtopia Oakbrook since 2021. First my old man Mr. Muggsy who loved a few of the front desk people to pieces and loved his canine coaches that would sit with him on the floor and cuddle with him as well as the groomer at that time. Muggsy definitely was my little wall flower that wanted the attention to come to him, mostly human that is. Now Petey, when he was a puppy I couldn't watch because he was so full of energy playing so hard. Now that he's settled down a bit I love watching him hover around the other trouble makers in the room, chasing after his canine coaches jumping and clawing them for attention, climbing on the play equipment, getting his zoomies in every now and then. We love the larger rooms at this location and of course both of my boys have loved the treat days, themed photo days, and themed craft days. We think the new management is amazing.
My suggestion to any first timers is don't make a decision based on one day of watching your dog. This is the problem with places that have webcams. Normally there are different coaches in the am and pm and each has their particular ways. Each dog may do better with different coaches and different styles. Muggsy craved human affection so did better with those coaches willing to seek him out in the corner or by the wall and sit with him. Petey does great either way. He won't say no to a coach giving cuddles but loves to walk around and play with his fur-friends too.
The only cons I have is that I wish their outdoor area was more accessible so they could rotate rooms of dogs in and out throughout the day. It would be nice if they were open one of the weekend days especially if you are considering boarding your dog it's always nice to have that extra day to be able to peek in on your pup. When I did a walk through of the building their suite space is limited at this location in my opinion.
Dog coaches are friendly and attentive to dogs. Facility is kept clean and webcams are great. Scheduling baths and nail trims is easy. The special events are fun for the dogs.
We were gone for 8 days. The staff kept us informed of how the dogs were doing and returned them to us with a bath…As good as new. The team is so courteous and caring. Love this place.
The staff go above and beyond; ever worker is so professional and friendly. The daycare is clean and the addition of naptime is a great time for the dogs to get some rest. My dog absolutely loves going each day!
My dog loves going there. I am so happy to see how excited everyone is to see my dog and welcome him with open arms. He comes home tired every day and when we are on our way there, he starts crying with excitement. Thank you everyone for all you do!
my husband and I have 2 dogs mickey a labradoodle tiger a havapoo dr Robert fink and I loved your response to any question we had about the care the babies received during their 12 night stay in the suites there, you let us know about some behavior issues with them that we were not totally aware of before, we have used you before, the people who work at your site are professional, and very nice, above and beyond, we love this place,
I love how my furson is treated like if he was the staff’s own. He’s been going there since he was 6 months old. Also having grooming is great. Having activities is also great!!
Specifically Sarah is a terrific person to have greet you and watch your dog. She is so kind and friendly! The rest of the staff also knows my dog very well from how to calm him down to greeting him and all his energy every Monday.