Everyone is communicative (regarding pick up from spa), my dog isn't a playful dog (she's 11 so she basically just stands around) but doesn't seem to be upset going to boarding care. Love the webcam.
It's too bad there's no outside space, and hours on weekends are a challenge which often cause us to need an extra night boarding.
We love how you all have been so kind and loving to our pup, Kevin. You really go the extra mile to throw a ball for him when he needs to get his energy out. Instead of just putting him in a crate (although I know that is sometimes needed, of course). That’s really going the extra mile. Plus you know his regular snack! Wait times to pick him up and drop off are really quick, which is great for a busy work schedule. Thank you!
Personal and professional care is what I want for my dogs. All of the staff are courteous and clear in their communication. They are helpful and compassionate. My dog loves going to daycare. We have the PitPat app and I can see she is far more active at Dogtopia than just hanging around at home. Optional meals can be a huge help during hectic times and having the spa on site means on less errand for me.
Informed and friendly staff who really love dogs! They made it so easy for me to re-introduce my dog so that she could board as needed and become a happy frequent flyer.
Our 5 year old Dog loves the handlers They take such good care of her. We are so grateful for the dedicated team. That's what makes htis place so special. The communication is also easy. Thank you, Dogtopia!
I love the morning team! They are so friendly and energetic, it makes me want to "go to school." My little Boston (Bailey) LOVES her Dogtopia days and her dad (ME) LOVES that she has some best friends who look out for her. I'm legit like a parent dropping his kid off at school. I love seeing her happy, and I need a moment to see her engage with friends before I feel comfortable leaving. And she is like "Whatever dad, go away. You're embarrassing me in front of my friends!"
Dogtopia staff did an amazing job reassuring me and addressing all the concerns I had boarding my dog for the very first time. They were quick to respond to texts and sent updates (including pictures!) whenever I asked. The spa option after boarding was a huge help to make sure my dog came home clean after several days of play! They were great about administring medications as well.
I do wish that they had someone to check on the dogs throughout the night just in case, especially for dogs like mine who are particularly anxious and have separation anxiety. Other than that, his slow feeder and treat dispensers did have some food/ hair remants on them when we got home so I was slightly worried they weren't cleaning them after use, but that's really my only complaint! Would recommend to anyone looking to board their pup :)